We Don’t Just Build The World, We Build Innovative Technology Too.

Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 58,000 professionals in 60 countries across the globe. Here, you’ll get the unique chance to impact some of the world’s most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker.

Who We Are

We’re the World’s largest tool company. We’re industry visionaries. We’re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art “smart factory” products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.

Purpose:

As a Customer Fulfilment Leader at Stanley Black & Decker, you will be responsible for sales forecasting and demand management for all products in the relevant product division. You will drive the S&OP process, ensuring effective collaboration between the commercial team, the finance team, distribution team, and supply planning team. Your focus will be on monitoring and reporting the Unit Fill rate, managing end-to-end demand forecasting for new product launches and promotions, and serving as the first point of contact for supply chain issues.

The Job (responsibilities):

Forecasting & Demand Management

Maintain the integrity of the forecasting system for the relevant product divisions.Ensure the forecasting system reflects the rolling 12 months sales planCollaborate closely with the commercial team to gather market insights and assess demand trendsUsing S&OP processes, track and pulse supply and demand to ensure inventory + inbound meets demand forecastMeasure and communicate forecast accuracyChase inventory into the DC and seek all aggressive opportunities for order maintenance

S&OP Facilitation

Drive and facilitate the S&OP process, ensuring coordination and alignment between the commercial team, finance team, distribution centers, and supply planning team

Unit Fill Rate Monitoring

Monitor and report the UFR (Unit Fill Rate) to assess fulfilment performance and identify areas for improvementImplement strategies to enhance fill rate performance and maintain optimal inventory levels

Supply Chain Management

Act as the first point of contact for supply chain issues, collaborating with relevant teams to resolve challenges promptlyImplement proactive measures to mitigate potential disruptions in the supply chainProactively communicate supply shortfalls vs. demand with reasonsBuild supply recovery plan and understand root causes for supply issuesProactively assist in all SKU rationalization and E&O reductionChallenge our Business Care/Customer Service teams with Sales Order ManagementProactively collaborate with Central Demand Planning in charge of Run Rate demand

New Product Launches & Promotions

Manage the forecast for new products by interacting with the sales & marketing teamsManage local event gathering process by interacting with the sales and marketing teamsCollaborate with cross-functional teams to ensure seamless execution and availability of products

System Updates

Maintain and update systems, ensuring data consistency and accuracy for inventory and supply chain operations

Reporting

Weekly: back order report, root causes for E&O report, UFR comments, SO vs FC alignment, stock report for sales teams,…Monthly: over & under report, S&OP submission, Forecast consumption report.

The Person (requirements):

Degree in Engineering, Supply Chain Management, Logistics or related fieldA minimum of 3 years’ experience in Supply Chain or related fieldExcellent critical thinking, analytical, leadership and interpersonal skillsA team player with excellent communication skills at all levels of personnel and managementMarket and sales awarenessInitiative to think above and beyond the basic requirementBasic financial abilitiesFacilitation and Negotiation skillsAbility to work across organizational boundaries and levelsExcellent oral and written communication skillsHigh level of enthusiasm and a passion for excellenceOrder management and/or supply chain experience is desiredPC and Internet literate – MS Office Suite, Demand Forecasting systemSAP & JDA knowledge preferred

We offer:

Ambitious and motivating challengesRegular working hours (Monday to Friday)Competitive benefits packageAdd value to the businessWork with a diverse team with varying backgrounds

And More:

Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths. Learn: Have access to a wealth of learning resources, including our Lean Academy, Coursera® and online university. Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for diversity, equity and inclusion.Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back and sustainable business practices.

We Don’t Just Build The World, We Build Innovative Technology Too.

Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 58,000 professionals in 60 countries across the globe. Here, you’ll get the unique chance to impact some of the world’s most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.

Who We Are 

We’re the World’s largest tool company. We’re industry visionaries. We’re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art “smart factory” products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.

Global Benefits & Perks
You’ll be rewarded with a competitive salary plus receive entitlements and benefits unique to your country of hire. 

What You’ll Also Get

Career Opportunity: Career paths aren’t linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.

Learning & Development: 
Our lifelong learning philosophy means you’ll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).

Diverse & Inclusive Culture:
We pride ourselves on being an awesome place to work. We respect and embrace differences because that’s how the best work gets done. You’ll find we like to have fun here, too.

Purpose-Driven Company:
You’ll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.