Registered Dental Assistants (RDA) provide 5 star patient experience through patient education and empathetic care. The work under the supervision of the Lead Registered Dental Assistant and Doctor to provide a range of functions in office including but not limited to chairside assistance to the Doctor, patient care and education, laboratory functions, and administrative duties. Additionally, RDAs will be cross-trained to assist with front office duties as needed to ensure 5-star patient experience.
Core Responsibilities Instruments: Sterilize dental instruments and equipment for each patient; Organize and lay out instruments for use; Hand instruments and other materials to dentist during procedures  Patients/Interpersonal: Question patients about their medical history and record the information for dentist's reference; Advise patients on effective dental care; Manage patients - help patients feel comfortable before, during and after dental treatment  Patients/Clinical: Take x-rays of patients' teeth; Take impressions of patients' teeth for casts to fabricate study models or to fabricate a temporary; Make temporary crowns  Assisting Dentist/Preparation: Prepare cements, composite, impression materials etc.  Assisting Dentist/Patient Care: Use suction and swabs to keep patients' mouths clear and dry during procedures; Apply topical anesthetic to patients' mouths; Place and remove rubber dams, matrices and wedges; Apply cavity lines and bases  Administration: Obtaining patients' dental records; Complete Dental Charting  Infection Control: Perform dental infection control plan management to conform to CDC, OSHA and ADA standards. Follow clinical guidelines for sterilization, disinfection, instrument cleaning and dental treatment room disinfection  Team Support: provide assistance in others areas of the clinic, as requested  Community Outreach: As requested, promote JDC by attending neighborhood events or visiting local businesses and distributing flyers and “goodie-bags” to the public Advanced Responsibilities  Organize and lay out instruments for specialized procedures  Prepare cements, amalgam, composite, impression materials etc.  Inventory control and management  Make temporary crown  Apply sealants after completion of certification  Monitor nitrous patients after completion of certification Competencies for Excellence Leading Others and Influence: Develops and communicates goals; Enhances commitment to organization through acknowledgment of contributions and recognition for progress; Structures situation to create a desired impact and to maximize the changes of a favorable outcomeIntegrity & Credibility: Able to gain the trust and respect of patients, co-workers and leaders; Exhibits professional demeanor; Takes responsibility for own mistakes, does not blame othersInitiative and Results Orientation: Sets specific, challenging goals; Measures results; Handles crisis effectively; Exhibits tenacity in reaching goalsCommunication: Understands attitudes, interest, needs and perspectives of others; Expresses ideas concisely; Tailors communication to specific person/audience; Anticipates and manages effects of communicationConcern for Order and Quality: Keeps records; checks quality and accuracy of work and documentation; ensures quality and accuracy of work is not compromised while meeting deadlinesTeamwork: Work to develop friendly and supporting atmosphere; Pitch in and help others; builds collaborative culture in officeSelf-Management: Exhibit self-confidence on assignments through completion; Functions effective under pressure; Manages own behavior to prevent or reduce feelings of stress; Integrity & Credibility: Able to gain the trust and respect of co-workers and managers; Professional demeanorAdaptability: Adapts to change in direction in order to support changing prioritiesDiversity: Adapts and integrates into diverse work group and patient populationCustomer Service Oriented: Becomes trusted advisor to the patient; emphasizes and supports 5-star patient experienceJob RequirementsMinimum age of 18 requiredHigh School Diploma or equivalent requiredBilingual (English/Spanish) highly preferred Active RDA certification high preferred; required within 6 months of hireMinimum 1 year Dental office experience highly preferredMinimum 1 year of patient care or customer service experience highly preferredIntermediate to advance computer use and data entry skillsReliable transportation; ability to work clinic hours, including SaturdaysLocation: Varies based on current openings
Work Environment and Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Reasonable accommodations may be made to enable individuals with disabilities to perform this role.
Position Type/Expected Hours of Work
Full-time position, five (5) days a week including Saturday. Saturday is mandatory for all team members.
Office Hours:
Monday/Wednesday/Friday (ALL): 8:30 – 5:30, lunch 12:30-1:30;
Tuesday/Thursday (GD/HYG): 10:00 – 7:00, lunch 12:30 – 1:30
Tuesday/Thursday (ORTHO): 9:00 – 6:00, lunch 12:30 – 1:30
Saturday (ALL): 9:00 – 4:00, lunch 12:30 – 1:00