Apicha Community Health Center’s mission is to provide affordable healthcare for underserved and vulnerable people living in the New York City boroughs and on the lower east side of Manhattan. The phrase “we care” embodies everything that Apicha does. Whether it’s our approach to otherized people, the LGBTQ+ community, individuals living with HIV/AIDs, or anyone else who walks through our doors, we show all of our patients the same amount of dignity and respect. “We care” is what we live and breathe; it’s an essential part of who we are as a health center. Our rapidly growing medical facilities are seeking to fill multiple positions with hard-working, professionally minded, and socially conscious individuals who believe in our core values and are passionate about helping others. Position Summary: We are seeking a customer-oriented and professional Dental Office Assistant for our Jackson Heights site. The successful candidate will be responsible for scheduling appointments, registering patients, completing insurance verifications, pre-authorizations and follow-up on dental inquires. Job Responsibilities: Customer Service/Administraton Skills – greet all patients and provide basic orientation to the center and all available services. + Referral/Emergency Referral – create and submit referral forms to all dental insurances. + Responding to all dental related questions from patients – referral/emergency referral. + Provide updated dental insurance changes to patient – fee schedule from PPO/HMO dental plans. + Assist billing department – verify EOBs and claims. + Training – keep an updated list of the dental insurance contact information. Qualifications: + High School Diploma or GED equivalent with 2 years of working experience required. Some college education with 1 year of working experience preferred. + Experience in hospital or community health center preferred + Bilingual preferred (Spanish, Hindi, Bangla, Urdu) + Knowledge of eClinicalWorks EMR is preferred. + Ability to read and comprehend simple instructions, short correspondence and memos + Ability to communicate dental procedures and terminology with dental team and patient + Engaged in learning and continuous quality improvement + Excellent customer service skills are required + Responsive and comfortable working in the fast-paced, high accountability environment. + Demonstrated commitment to professional development. + Ability to sit in front of computer long hours required. • Ability to work flexible hours including evenings and weekends At Apicha, we believe that serving the needs of our staff is just as important as serving the needs of underserved people of New York City as such we are proud to offer our team members a competitive employee benefits package which include 11 Paid Holidays, vacation and sick leave, Health Insurance Coverage, Flexible Spending Account, Life Insurance, Employee Assistant Program just to name a few. We are an equal opportunity employer that does not discriminate on the basis of age, race, creed, religion, national origin, gender, disability, marital status, citizenship status, or sexual orientation. If this sounds like the place for you, please feel free to apply today!