At Central Maine Healthcare our team members are committed to providing exceptional care and experiences for our community and for each other every day. Essential Duties: + Answers phones and routes calls to appropriate team member. + Reviews/analyzes/resolves compliance information. + Uploads documents and Tracer data entry supporting CMS + Responsible for Kronos and time keeping duties. + Supports the scheduling of department meetings and the completion of meeting minutes. + Responsible for procedure manuals and updating process flow maps. + May lead the coordination and planning of programs and events. + May lead the coordination of training and certification programs. + Maintains confidentiality. + Performs all other duties as assigned. Education and Experience: + High School Diploma + Two year or more clerical/administrative experience + Strong computer skills + Knowledge of medical terminology, p referred work experience in a healthcare setting. + Critical Thinking Knowledge, Skills and Abilities: + Ability to engage patients and team members utilizing the CMH Experience Standards + I am creating a warming, caring, and non-judgmental environment + I am actively listening and seeking information + I am honest, truthful, and consistent + I am respectful, treating all individuals with dignity and empathy + I am serving as a role model, taking both initiative and ownership when appropriate + I am working collaboratively and demonstrating teamwork + I am resilient and adapt to change in positive ways. + Demonstrated ability to direct and triage in a highly fluid dynamic operational environment. + Ability to collaborate with all layers of the management/ administration team. If you are passionate about making a difference and are looking for your next great career opportunity, we look forward to reviewing your application! AT CENTRAL MAINE HEALTHCARE YOU ARE AT THE CENTER OF EVERYTHING WE DO Our why, our purpose, drives every decision and action we take as a healthcare system. We strive everyday to deliver exceptional care, and to improve our community. We are a non-profit organization that is breaking the traditional healthcare mold by bringing our patients and their family’s high value, low cost, and award-winning care while focusing on creating an exceptional experience for them; all within their communities. To accomplish this, we only hire individuals who are committed to excellence, who embody the principles of our CMH Experience Service Standards, and who are ready to step in and help their fellow team members achieve those exceptional results for our patients, their families, and the community. Central Maine Healthcare System The organization is broad in its footprint, with three (3) hospitals in Bridgton, Lewiston, and Rumford, and over 75 individual practices within our Medical Group. Lewiston’s Central Maine Medical Center is a certified and award-winning level two trauma center, along with our Central Maine Heart and Vascular Institute and the upcoming highly anticipated launch of our comprehensive state of the art cancer treatment center. Both Bridgton and Rumford Hospitals are four (4) star accredited acute care hospitals, and our Medical Group and Maine Urgent Care Centers have won multiple awards within their specialties. As a system we are a six-time winner of the Leapfrog Safety A Rating since 2019, representing some of the highest quality care and outcomes nationwide. Our awards and accolades are only possible as a result of our commitment to culture, and a focus on safety and inclusion, in each of our patient’s experiences and in the experiences we create within our teams. If you are a person who is looking for a way to give back to your community, to help improve the lives of patients or those who care for our patients, want to be part of a growing organization that is setting the bar for Maine healthcare, apply to join Central Maine Healthcare today! Diversity and Equal Employment Opportunity CMH actively promotes diversity in its workforce at all levels of the organization. We strive to create and maintain a setting where we celebrate cultural and other differences and consider them strengths of the organization. CMH is an equal opportunity workforce and no one shall discriminate against any individual with regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, genetic information or veteran status with respect to any offer, or term or condition, of employment. We make reasonable accommodations to the known physical and mental limitations of qualified individuals with disabilities.