Department Supervisor Department: Print Reports to: Department Manager Location: Liverpool Full-Time: Monday – Friday from 4:00 p.m. - 12:30 p.m. Pay Schedule: Weekly Non-Exempt: Compensation starts at $47,840 – $56,160 yearly depending on experience. ****The salary range reflects the anticipated compensation for the role and may vary based on several factors, including experience, education, specific skill sets, tenure, and overall fit. We value each person’s contributions and understand that every role has unique requirements that influence compensation; however, different roles may require different levels of expertise and qualifications, which can affect compensation. While we strive to maintain fairness and consistency across the organization, differences in responsibilities, qualifications, and market conditions may result in varied compensation levels. Our goal is to ensure that compensation remains equitable, aligned with the demands of each position, and reflective of each employee’s unique value. All hourly positions: + 2nd Shift, +$1. hour Shift Differential + 3rd Shift, +$2. hour Shift Differential Benefits: Begin the first day after the first two full months of employment Position Summary The Department Supervisor oversees the daily operations of a department, ensuring efficient workflow, adherence to production schedules, and compliance with quality standards. This role involves supervising machine operators, managing maintenance schedules, and implementing process improvements to enhance productivity and minimize downtime. Essential Duties The essential functions include, but are not limited to, the following: Supervision and Leadership: + Lead, manage, and motivate a team. + Conduct regular team meetings to communicate goals, updates, and performance expectations. + Provide training and development opportunities to enhance team skills and knowledge. Operations Management: + Oversee daily operations to ensure timely and accurate completion of jobs. + Monitor and maintain production schedules, ensuring deadlines are met. + Allocate resources effectively to maximize productivity and efficiency. Quality Control: + Ensure all processes comply with company quality standards and client specifications. + Implement quality control procedures and conduct regular inspections. + Address and resolve any quality issues promptly. Equipment Maintenance: + Schedule and oversee regular maintenance of machines to prevent breakdowns. + Coordinate with maintenance staff or external vendors for repairs and technical support. + Keep detailed records of maintenance and repair activities. Process Improvement: + Identify opportunities for process improvements and implement changes to enhance efficiency. + Collaborate with other departments to streamline operations and reduce costs. + Stay updated on industry trends and best practices. Safety and Compliance: + Ensure the department adheres to all safety regulations and company policies. + Conduct safety training and enforce safe working practices. + Maintain a clean and organized work environment. Administrative Duties: + Prepare and maintain production reports, attendance records, and other documentation. + Assist in budgeting and cost control for the department. + Handle employee scheduling, timekeeping, and performance evaluations. Minimum Qualifications + Education: High school diploma or equivalent; additional technical training or certification is a plus. + Experience: Minimum of 3-5 years of experience in similar operations, with at least two years in a supervisory role. + Technical Skills: Proficiency in operating and troubleshooting mail-inserting machines and related equipment. + Leadership Skills: Strong leadership, communication, and interpersonal skills. + Analytical Skills: Ability to analyze production data and make informed decisions. + Problem-Solving: Strong problem-solving skills with the ability to handle unexpected issues efficiently. + Physical Requirements: Ability to stand for long periods, lift up to 50 pounds, and perform repetitive tasks. Decision Making Decisions significantly affect the strategy, operational, and business decisions that affect the department. Problems are varied, requiring analysis or interpretation of the situation. Problems are solved using knowledge and skills and general precedents and practices. Independence of Action Results are defined, and existing practices are used as guidelines to determine specific work methods and carry out work activities independently; the supervisor/manager is available to resolve problems. People Management Supervises the work of others, including planning, assigning, and scheduling work, reviewing work, ensuring quality standards, training staff, and overseeing their productivity. May offer recommendations for hiring, termination, and pay adjustments but does not have responsibility for making these decisions. Physical Demands and Work Environment + Work is performed in a warehouse or production facility environment. + May be exposed to varying temperatures, noise, and dust. + Must be able to lift 50 pounds, push 800 pounds on a load-bearing cart, carry 25 pounds, and pull 200 pounds. + Must be able to use hand tools, pallet jacks, and forklifts. + It requires frequent standing, walking, crouching, bending, kneeling, lifting, and using repetitive motions of hands or wrists; finger, grasp, handle, or feel; reach with arms and hands for extended periods. + The role is performed in a manufacturing environment with exposure to noise, machinery, and physical activity. + Personal protective equipment (PPE) may be required. The physical demands described here represent those that an employee must meet to perform the essential functions of this position successfully. Note This job description in no way states or implies that these are the only duties to be performed by this position's employee(s). Employees will be required to follow any other job-related instructions and perform any other job-related duties requested by anyone authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements. They are subject to possible modification to accommodate individuals with disabilities reasonably. Immediate Mailing Services, Inc. is an equal-opportunity employer and values diversity. Immediate Mailing Services, Inc. is a drug-free workplace that complies with applicable ADA regulations. Immediate Mailing Services Inc. is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation / Age/ Immigration status. Immediate Mailing Service Inc. is committed to diversity and inclusion. We seek employees and customers from all backgrounds to join our teams, and we encourage them to bring their authentic, original, and best selves to work. Our employees are expected to do the same. All employment decisions are based on qualifications, merit, and business needs. The company is an equal opportunity employer, a drug-free workplace, and complies with ADA regulations as applicable, including Veterans Disabled. To perform this job successfully, the employee(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to their health, safety, or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.