Responsibilities 

Under the general direction of the Clinic Administrator, the Department Support Specialist I perform a variety clerical and typing duties for physicians and management staff.  This individual also analyzes eligibility media, utilizes various system applications for reporting purposes, interprets multiple medical plan benefits to maximize accurate collections, commits to collaborative interaction with patients to achieve excellent customer service and high levels of satisfaction, endorses mutual respect amongst all members of the healthcare team, practices positive guest/peer relationships and works with others to promote an efficient and effective team, and demonstrates a positive attitude and understands how this relates to creating a caring environment and a favorable impression regarding KSC commitment to the welfare of our patients. This position generally supports 1-5 physicians. 
 

Job Title: Department Support Specialist I- ENT 

 
Location: Main Campus

 
Department: ENT 

 
Job Type: Full Time  

 
Salary Range: $ $38,422 - $47,460 (Pay is based on several factors including but not limited to education, work experience, certifications, etc.) 

 

Qualifications 

 
Education 

 
Required: High School diploma or GED from an accredited program 

 
Preferred: Associate or Bachelor’s degree 

 
Experience 

 
Required: 1-year general administrative experience and 6 months medical insurance verification experience or  

 

experience scheduling operative procedures.   

 

OR 

 

1-year previous KSC experience in a position similar, but not limited to, ASRs, Contact Center or Member  

 

Services reps, MAs/CMAs or Schedulers. 

 
Preferred: Ability to speak/understand Spanish. 

 

Previous billing/claims experience 

 

CPT/ICD coding, 

 
License(s) 

 
Required: N/A 

 
Preferred: N/A 

 
Special Skills 

 
Required: Proficient knowledge of Microsoft Office.   

 
Preferred: N/A 

 
Other  

 
Required: Successful completion of the EPIC PM Front Desk Class and Hospital Charge Capture 

 
Preferred: N/A 

 

Working Environment: Office 

 

About Us 

 
Start your career journey and become a part of a community of renowned Healthcare professionals.  Kelsey-Seybold Clinic is Houston’s fastest growing, multispecialty organization with more than 40 premier locations and over 65 specialties.  Our clinics are comprised of more than 600 physicians and as we continue to grow, our focus is providing quality patient care by adding to our team of clinical and non-clinical professionals that work together in a convenient, coordinated, and collaborative manner.  Enjoy the rewards of a successful career while maintaining a work/life balance by joining our team today and changing the way health cares.  

 

Why Kelsey-Seybold Clinic? 

Medical, Vision, and Dental 

Tuition Reimbursement 

Company Matching 401K 

Employee Reward and Recognition Program 

Paid time off for vacation, sick, and holidays 

Employee Assistance Program 

Continuing Medical Education allowance