Deployment Technician
Kforce
Kforce has a client that is seeking a Deployment Technician in Juno Beach, FL.
Roles and Responsibilities:
Seamless User Interaction and Deployment Coordination:
* Excel in direct user engagement and coordination to ensure smooth deployment of replacement devices, addressing user needs and concerns promptly and effectively
Device Preparation:
Imaging & Configuration (where applicable):
* Prepare replacement devices through imaging and configuration processes, ensuring they are tailored to meet user requirements and organizational standards
Comprehensive Asset Management and Recordkeeping:
* Maintain accurate asset records and documentation throughout the computer replacement process, ensuring proper assignment and tracking of devices
Retrieval of Old Devices for Recycling:
* Facilitate the retrieval and responsible recycling of old devices, adhering to environmental regulations and organizational policies for sustainable asset disposal
Adherence to ServiceNow Ticket Management Standards:
* Consistently utilize proper ServiceNow ticketing practices to document, track, and manage all aspects of the computer replacement project, ensuring transparency and accountability in service delivery
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