Job Description A large automotive service chain is looking to bring on 2 hardware deployment specialists. These roles will be responsible for providing phone base support for end users as the hardware team is deploying and installing new computer peripheral equipment in the company's retail stores. Daily, these specialists will be responsible for providing remote assistance, troubleshoot and support hardware related issues, and conduct hardware inventory and ensure accurate documentation. Coverage for this opportunity will include support outside of standard business hours and potentially weekends. Engagement is onsite but could potentially transition to hybrid depending on candidates performance and understanding. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .     To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements - Ability to work flexible hours; including potential weekends and night shifts (End time = 1:00AM) - Can start as soon as possible - Can commute to Bala Cynwyd - 1+ years of experience on a helpdesk/service desk - Excellent customer service skills (you will be on the phone most of the time) - Strong attention to detail (everything will be need to be documented) - Any technical certifications null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.