The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:  

As a Deposit Clerk, you are an essential part of guest experience. Your approachable, and personable demeanor, coupled with your dedication to ensure appropriate accommodation arrangements with regard to VIP Guest Reservations, Groups and Wholesale bookings will set the stage for the memories that guests can carry with them well past their stay with us. By delivering top-notch guest experiences, you play a crucial role in elevating the overall guest experience.  

THE STARTING RATE: $20.76

THE SCHEDULE: On Call

Hours of Operation:

8:00 am - 5:00 pm

THE DAY-TO-DAY:  

Processes all reservations and requests from guests, hosts, executives, Sales Department, and branch offices

Assists executives with reservations, requests for information, etc

Act as a liaison between the reservations department and meeting planners or wholesale companies regarding questions pertaining to their specific groups

Communicate effectively with Convention Sales and Service Managers regarding room blocks which are set aside for companies holding meetings in the hotel, including the number of rooms the group has utilized and what is remaining for them to pick up

Monitor cutoff dates to prevent convention groups from booking at their convention rate, and group blocks effectively

Review details of the convention booking recaps, such as group arrival and departure dates, number of rooms the group will hold and their rate to ensure all pertinent information is in the computer system

THE IDEAL CANDIDATE:  

Is a minimum of 21 years of age

Currently holds or is able to obtain a Sheriffs Card/Gaming Card

Has a high school diploma, GED or equivalent education experience

Has a flexible schedule and ability to work weekends and holidays

Has strong communication skills and can multitask efficiently, providing information, answering inquiries, and addressing concerns in a professional manner in a resort setting  

Has prior experience using Opera, Passkey, Amedyus/HotSOS, and a proficiency in Microsoft Office

Bilingual

THE PERKS & BENEFITS:  

Wellness incentive programs to help you stay healthy physically and mentally

Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more

Free meals in our employee dining room

Free parking on and off-shift

Health & Income Protection benefits (for eligible employees)

Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=12341

Are you ready to JOIN THE SHOW? Apply today!