Position Summary:

The Deputy Director is responsible for the total oversight and management of Fedcap's Youth Pathways program. The Deputy Director is responsible for the oversight of all departments, including Operations, Career Services, and Retention. The Deputy Director ensures that all contractual goals are met or exceeded and provides direct supervision to supervisors and staff.

​Essential Job Functions:

Provide total oversight and management to Operations, Career Services, and Retention departments Ensure each department meets monthly/quarterly/yearly contractual goals. Develops and implements operational systems and procedures for client flow, outcomes tracking, program evaluation, use of space, supplies, etc. Oversees the Career Services department, including Account Management and Instructors, and develops various workforce development curriculum and trainings. Oversees vocational training program initiatives, including the pipeline from graduation to employment. Oversees the Retention department, including department billing, client tracking, and outcomes reporting. Partners with internal and external stakeholders and partners to leverage services. Monitors program outcomes, progress towards goals, and department specific outcomes; conducts program and department evaluation. Develops program materials and reports for senior leadership and program funders. Represents the agency and program to senior leadership and program funders. Conduct staff evaluations and provides staff development. Be knowledgeable about and abide by Fedcap policies and procedures, including accurate and timely updating and submission of all spreadsheets, reports and paperwork. Performs other related duties/projects as assigned. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities.

Education and Experience:

Bachelor’s  degree in Human Services, Education or a similar field or comparable work-related experience. Minimum five years management experience working with the economically disadvantaged, homeless, welfare recipients and other disadvantaged populations, at least three in a supervisory role. Experience in meeting contractual goals and performance milestones. Experience in developing and implementing workforce development and/or educational initiatives.

Knowledge, Skills and Abilities:

Demonstrated ability to lead a large team to meet department and program goals. Knowledge of workforce development/adult education practices and their implementation Ability to skillfully navigate web-based systems, spreadsheets, and other Microsoft Office programs. Ability to manage and develop a large and diverse staff. Ability to meet deadlines, juggle multiple priorities, and excel in a team environment. Ability to develop community resources and partnerships. Excellent writing and presentation skills

Supervisory Responsibility:

This position manages staff and is responsible for the performance management and hiring of the employees within that department.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.