Summary VHA is home to the United States' largest integrated health care system, consisting of 150 medical centers, -1,400 Community- Based Outpatient Clinics, Community Living Centers, Vet Centers and Domiciliaries. Together, these health care facilities and the more than 53,000 independent licensed health care practitioners who work within them, provide comprehensive care to more than 8.3 million Veterans each year. Responsibilities NOTE: Please see Condition of Employment for additional locations that are negotiable upon selection. The Deputy Network Director (DND) will serve as the alter ego to the Network Director (ND). As such, the DND directs highly complex healthcare delivery programs that involve major policy development of mission essential functions of VHA, which impacts the national economy. The DND oversees day-to-day operations of the VISN to ensuring oversight and integration of the functioning of the medical centers and Community Based Outpatient Clinics (CBOC). The assigned duties require extensive knowledge of quality assessment, survey instruments and techniques. The incumbent must also have a full understanding of the requirements of various accrediting bodies (e.g. JCAHO, CARF, etc.) as they apply to the different types of facilities and programs within the VISN, such that recommendations to correct deficiencies may be made. Such ability and skill are based upon the incumbent's professional training and knowledge of health systems management and trends. The incumbent must have extensive knowledge of the administrative operation of medical facilities, including Financial Management, Human Resources, Acquisition and Materials Management, Engineering, Patient Administration, etc. Coordinates functions between the VISN's facilities and the Deputy Under Secretary for Health for Operations and Management. This position has the responsibility to direct the organization's daily operation and management of VISN employees to accomplish the business of caring for enrolled Veterans' health care needs managing a large budget. Business Management- Coordinates and assists in the development of the annual VISN strategic and business plan. Works closely with the VISN Strategic Planner (SP) and Chief Financial Officer (CFO) and Operations Manager (OM) to ensure that long and short range goals are identified and accomplished and that resources are adjusted to adequately support operating initiatives. - Works with the VISN CFO, SP and OM in developing and executing the budget and financial plans and that those actions are based on effective controls and realistic projections. - Works directly with OM and CFO in striving to achieve financial and operating goals to include establishing monitors to asses value and measure program and system performance. - Administers a data management reporting system which provides appropriate data for decision-making in such areas as: organizational improvements; changes in delegation of authority; position management and coordination among the VISN's programs and services. The incumbent personally assists the Executive Director, Veterans Integrated Service Network in special complex assignments often of a highly sensitive nature. He/she is involved at all levels- Headquarters, Network Office and Medical Center, and must be intimately knowledgeable about the missions, functions, and operations of all three. In every instance, the incumbent is expected to fully understand the mission and operational objectives of highly affiliated tertiary care medical centers, unaffiliated secondary care medical centers, domicillaries, nursing home, outpatient clinics, and the numerous and various organizational components of VA Headquarters. The incumbent functions as liaison with all elements of Headquarters, and is required to have an in-depth working knowledge of all facilities in the Network. The incumbent is an important member of the decision making team in the Executive Director, Veterans Integrated Service Network's office. He/she provides input to and makes decisions that have strong impact on medical center, Network and national matters. These decisions affect critical healthcare operations, research programs, educational and training matters, DoD contingency support, as well as all administrative activities. As a result of these decisions, the incumbent directly impacts initiation, expansion and/or curtailment of programs; reallocation and reprogramming of resources; reorganization of services, prioritization of projects and programs, and the determination of both short and long-range goals. The incumbent is a full member of the network executive leadership Council and Governance Board. Works directly with all VISN entities as well as external sources to ensure that objectives in quality and performance measurement are met. Establishes mechanisms that analyze quality and performance improvement by constantly monitoring internal and external sources. Requirements Conditions of Employment Qualifications To meet the minimum qualifications, applicants must possess the following technical and executive core qualifications. These qualifications would typically be gained through progressively responsible management or executive level assignments such as director of a regional office, medical facility or program manager. An individual's total experience, education and volunteer work experience must demonstrate the ability to perform the duties of the position. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. MANDATORY EXECUTIVE CORE QUALIFICATIONS (ECQs): All applicants must submit a written narrative response to each of the following ECQs and include your name on each page. Your narrative must address each ECQ separately and demonstrate the underlying competencies in the narrative. Examples should be clear, concise, and emphasize your level of responsibilities; the scope and complexity of the programs, activities, or services you managed; program accomplishments; policy initiatives undertaken; level of contacts; the sensitivity and criticality of the issues you addressed; and the results of your actions. You should use action oriented leadership words to describe your experience and accomplishments and quantify your experience wherever possible to demonstrate your accomplishments (e.g., number of employees supervised; size of budget managed; amount of money saved, etc.). Applicants should use the Challenge, Context, Action and Results (CCAR) model below when responding to each ECQ: Challenge. Describe a specific problem or goal. Context. Describe the individuals and groups you worked with, and/or the environment in which you worked, to address a particular challenge (e.g., clients, co-workers, members of Congress, shrinking budget, low morale, etc). Action. Discuss the specific actions you took to address a challenge. Result. Give specific examples of measures/outcomes that had some impact on the organization. These accomplishments demonstrate the quality and effectiveness of your leadership skills. Your narrative response should not exceed 10 pages, be typed in 12 point font with one-inch margins. It is recommended that you include 2 recent (not older than 10 years) examples per ECQ and draft your ECQs in a Word document before uploading into the system to ensure these guidelines are met. Information that exceeds these guidelines will not be reviewed. Detailed information on each ECQ, the underlying and fundamental competencies, sample narratives and a tips sheet for writing effective ECQs are available in the "Guide To Senior Executive Service Qualifications" GUIDE (opm.gov) at: http://www.opm.gov/policy-data-oversight/senior-executive-service/executive-core-qualifications/. 1. Leading Change: The ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment. (Underlying Competencies: Creativity and Innovation, External Awareness, Flexibility, Resilience, Strategic Thinking, and Vision) 2. Leading People: The ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts. (Underlying Competencies: Conflict Management, Leveraging Diversity, Developing Others and Team Building) 3. Results Driven: The ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks. (Underlying Competencies: Accountability, Customer Service, Decisiveness, Entrepreneurship, Problem Solving and Technical Credibility) 4. Business Acumen: The ability to manage human, financial and information resources strategically. (Underlying Competencies: Financial Management, Human Capital Management and Technology Management) 5. Building Coalitions: The ability to build coalitions internally and with other Federal agencies, state and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals. (Underlying Competencies: Partnering, Political Savvy and Influencing/Negotiation) TECHNICAL QUALIFICATION (TQ)s: In addition, all applicants must submit a written narrative response to the following specific TQ(s). Please label and include your name on each page. Please give examples and explain how often you used your skills, the complexity of the knowledge possessed, the level of people you interacted with, the sensitivity of the issues you handled managing a large public or private sector organization that administers complex, rules-based benefits or services, etc. It is recommended that you draft your TQ(s) in a word document and then upload into the system. TQ1: Knowledge of mission, organization, programs, and requirements of health care delivery systems, and the ability to manage and direct a large health care facility. Education Additional Information Pursuant to VHA Directive 1193.01, VHA health care personnel are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process.] Veteran Preference does not apply to the Senior Executive Service.: https://www.opm.gov/faqs/topic/Senior-Executive-Service/index.aspx. Drug Testing: All applicants tentatively selected for VA Senior Executive Service employment in any position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Incumbents of this position will be subject to a background investigation commensurate with the risk and sensitivity level of the position.