Change Grow Live are a charity dedicated to the belief that we can make a difference to our clients' lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.
Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.
We have an exciting opportunity to join the Newham Integrated Rough Sleeping Service (NIRSS) as part of the senior leadership team in the role of Deputy Services Manager (DSM).
The NIRSS is a unique partnership of CGL and subcontracted services that provides a full pathway of services for people experiencing and exiting rough sleeping, including and assessment centre, move on support, day centre services and immigration advice. The DSM post-holder reports directly to the Services Manager, playing a key role between operational delivery and strategic management of the partnership.
Where: Hybrid Role - Home working and working sites across London borough of Newham
Full Time Hours: 37.5 per week
Full Time Salary: £ 39,891.91 - 44,471.72 (pro rata for part time hours)
Allowances: £4,133.14 Inner London Weighting, (pro rata for part time hours)
*please note - full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.
ResponsibilitiesAbout the role:
Lead on ensuring Newham IRSS are improving the quality and effectiveness of interventions across the partnership for the benefit of people rough sleeping in the boroughLine manage more junior managers plus occasional cover management of client-facing staffEnsure the service is responsive and is needs-led to maximise the chances of achieving positive change and sustainable outcomes for clients and the wider communityAnalyse local data through incident reporting, including trends and patterns as well as relevant learning at individual and county project level.Liaise closely with the Street Population Manager/Services Manager to ensure outcomes and KPIs are metWork collaboratively with the senior management team to devise better systems of practice and methods of service delivery
About you:
Considerable experience of working with people that experience homelessness, poor mental and physical health, substance misuse and other complex needsExperience of managing a team’s development and leading a service operationally.Demonstrable partnership working and relationship management skillsExcellent IT skills and proficient in the use of all MS applications e.g. Excel and WordExperience of data collection systems and information technologyKnowledge of Housing First and Navigator pathways
What we will give to you:
25 days holiday (+ bank holidays) rising annually for the first five years.Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme Contributory pension scheme A great selection of benefits incl. discounts for shopping, cinema, holidays, etc. A friendly and supportive team Training, career development & progression opportunities Refer a friend scheme
Please read attached Job Description for a more detailed out line of responsibilities and Person Specifications
If this sounds like you and you’d like to begin your journey with Change Grow Live, then we’d love to talk to you.
Salary Range (pro rata if part time) CGL points 36 to 40 (£39,891.91 - £44,471.72) ILW / OLW /Fringe Inner London Weighting (£4,133.14) Interview Date 14/4/2025 Closing Date 6/4/2025 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Simon Bennett, Services Manager | simon.bennett@cgl.org.uk | 07778 721412 This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level. Options ApplyApplyShareEmail this job to a friendRefer <p style="margin: 0cm;"><span style="font-size: 14.0pt; font-family: 'Century Gothic',sans-serif;">Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.</span></p><p style="margin: 0px;"><span style="font-size: 14.0pt; font-family: 'Century Gothic',sans-serif;"> </span></p> Share this vacancy on your newsfeed
We believe that having diverse people working as part of our team makes us the organisation that we are.
We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and to make Change Grow Live a great place to work. If you have any feedback on our recruitment processes (good or bad) we’d love to hear from you so that we can make sure they are fair and we attract and recruit the best, most diverse workforce possible.
The safety of vulnerable children, young people and adults is our absolute priority. We will support you in your role to make sure that you are equipped to support the safety of people who use our services and those around them, to the highest standard possible.
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