Warsaw, MZ, PL
1 day ago
Deputy Store Manager

PURPOSE & IMPACT ON ORGANIZATION: You contribute to the store profitability by: •  Meeting or exceeding store sales and profit targets •  Managing all resources within the store to provide a leading consumer experience •  Driving the proper execution of established policies, procedures, initiatives, and directives KEY RESPONSIBILITIES: •  Support the Store Manager with the commercial success of the Store in the by: - o  Analyzing relevant sales data and make commercials decisions to increase net sales and KPIs (key performance indicators) o  Addressing identified improvement areas in the store, involving the District Manager or other Retail Back Office partners as needed o  Leading the service standards CONNECT-ENGAGE-INSPIRE by example, maximizing the amount of time spent selling and leading team members on the sales floor o  Scheduling team to properly serve consumers, drive sales and execute tasks o  Ensuring the legal and financial integrity of the store •  Be a Brand advocate, consistently exhibiting the 3 Cs (Confidence, Collaboration and Creativity) •  Ensure in-store Brand execution according to established standards and directives •  Ensure all team members are trained on Foundational and Seasonal Brand and product knowledge •  Lead the team and improve how to connect consumers to relevant digital and omnichannel tools to provide a seamless shopping experience •  Lead and coach the store team on all omnichannel related sales tools •  Lead and coach our store team on the digital consumer journey in the store •  Manage all store operations in a systematic and efficient manner, as per established policies and procedures •  Ensure all established Visual Merchandising and In-Store Communication standards are consistently executed and maintained in the store •  Ensure merchandise deliveries are processed on the same day they arrive, and the store’s entire product offer is made immediately available and easily accessible to customers on a consistent basis •  Ensure cash register transactions are processed quickly and accurately •  Lead and implement all applicable loss prevention policies and procedures •  Maintain a safe and productive shopping and working environment •  Comply with all operational policies and procedures and ensure the store team members also comply •  Coordinate team members to execute and maintain an appealing, easy to shop environment for customers by executing visual merchandising and housekeeping standards. •  Takes ownership of Store KPIs and ensures team are aware of KPIs and how they contribute •  Actively maximizing sales and minimizing loss •  Keeps an up-to-date awareness of our competitors •  Implements improvements to operations and processes contributing to the performance of the store •  Ensure all Omni channel services are managed with operational excellence •  Collaborate productively and respectfully with team members •  Communicates a desire for ongoing learning and welcomes all available opportunities to increase own and store performance •  Seek coaching and learning opportunities to continually improve your performance •  Complete all applicable training programs and effectively apply the learning on the job •  Always work with a team-first mindset, fully respecting all colleagues and actively contribute to making your workplace an inclusive and welcoming environment for all •  Manage the recruitment and training of store team members •  Ensure all HR policies and procedures are adhered to •  Create a high-performance culture by setting clear expectations, analyzing performance, and giving appropriate and prompt feedback, including actively managing poor performance •  Work with the Store Manager to identify and develop select strong performers with potential for growth along the Retail Field Career Ladder •  Complete all applicable training programs and effectively apply the learning on the job •  Seek coaching and learning opportunities to continually improve own performance MINIMUM QUALIFICATIONS: •  Minimum 18 month’s work experience in a sports and/or fashion customer- and commercial-focused retail environment •  A minimum of 12 months of Supervisory/Team Leader experience •  Intermediate numeracy and literacy and advanced verbal communication skills •  fluent in English language and Polish

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