Position Summary:
Under direct supervision of the Desert Diamond Casino-Why Security/Surveillance Supervisor, responsible for the protection, safeguarding, security and surveillance of the Casino’s assets, personnel, customers and all visitors during their assigned shift.

This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

Essential Duties & Responsibilities:
•    Responsible for the protection of Tohono O’odham Gaming Enterprise assets.
•    Prepares and submits reports as required, including patrol log.
•    Patrols the Casino premises, lobbies, corridors, bar, convenience store, and parking areas.
•    Confers with Desert Diamond Casino-Why Security/Surveillance Operations Manager on any detection of infringements or situations worthy of investigation.
•    Warns and/or ejects persons from the Casino who are causing a disturbance and may contact local Law Enforcement Agency for assistance.
•    Circulates amongst patrons to ensure them that you are there for their safety by being visible.
•    Patrols the parking area to observe unauthorized persons and remove them from the area if necessary.
•    Cooperates with local Law Enforcement Agencies in apprehending anyone involved in criminal activity.
•    Monitors payouts on the tables to ensure that proper amounts are being paid to the customer.
•    Monitors the service bar areas to ensure policy and procedures are being followed.
•    Performs opening and closing procedures in the Casino areas.
•    Provides information and directions to guests.
•    Ensures equipment is clean and in working order and that uniforms are clean and complete.
•    Responsible for safety operations for the Casino
•    Investigates all reports of accident and injury at the Casino and makes findings known to Security Director for proper documentation.
•    Ensures compliance with departmental standard operating procedural manuals and Casino Policy Manual.
•    Provides first aide/CPR until advanced care arrives.
•    Ensures departmental daily records are accurate and maintained.
•    Provides escorts for guests as needed.
•    Escorts personnel in and out of security areas.
•    Escorts money exchanges to different areas within the Casino.
•    May be assigned the additional duty as an EMT if they are selected and meet the casino certification requirements.
•    Maintains a good communication with co-workers and maintains a positive and professional work environment.
•    Contributes to a team effort and accomplishes related results as required.
•    Performs other duties as required.