Pay Range

$17.50 - $21.30

Purpose:

The Design Consultant at Floor & Decor is the entry point into design and is responsible for engaging customers on the sales floor to support their design projects, conduct design appointments with customers to determine design needs in the selection of tile, wood, stone, and accessory products of various colors textures, patterns, and design. The Design Consultant will also partner with store leaders to maximize sales goals and expand the design services brand.

Minimum Eligibility Requirements

1+ years of retail/customer service experienceHigh school diploma and or GEDProficient in basic mathematical skillsMust be self-motivated and able to multi-task in a fast-paced environmentBasic computer knowledge, including Microsoft Office suiteInternal candidates a minimum of 6 months with Floor and Decor

Essential Functions

Greet store customers in a helpful manner and supports store design walk-in needsSchedule design appointments for existing and potential customers, while developing clientele through networking and referrals, as well as leads generated within the storeProviding tile, wood, stone and accessories advice to homeowners, interior designers, and builders for both residential and commercial projects.Design and sell complete, functional and aesthetically appealing solutionsManage multiple, simultaneous customer projects through all phases with a high level of accuracy, timeliness and follow-up including consistent and concise communication to customers and others. Proficient and consistent use of company communication tools and emails are requiredCollaborate, partner and communicate with store leadership and employees to manage projects from inquiry to installation, and achieve sales and other goalsEnthusiastically support all company initiatives and goals by modeling and coaching best practices with store employeesResponsible for understanding and utilizing design applications i.e.; Salesforce, proprietary Online Design Appointment Scheduler, and MyProject  Perform other duties as assigned

Working Conditions (travel, hours, environment)

Limited travel may be required by carWhile performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles.  The noise level in the work environment is typically moderate to noisy.

Physical/Sensory Requirements

Medium Work – Ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.  The employee is often required to use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

Additional Essential Job Functions

Maintain the integrity of the Company’s business operations and reputation as well as compliance with its policies and procedures, including the handling of confidential information, currency, and other forms of paymentContribute to a safe and secure work environment for our associates, customers, other third-parties with which we do business, and Company property

Qualified applicants with criminal histories, such as arrest or conviction records, will be considered for employment in accordance with the Los Angeles County Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and any other applicable law

Store Hours

Monday - Friday 7:00 AM - 7:00 PM

Saturday 8:00 AM - 7:00 PM

Sunday 10:00 AM - 6:00 PM

Benefits & Rewards

Bonus opportunities at every level

Career advancement opportunities

Relocation opportunities across the country

401k with discretionary company match

Employee Stock Purchase Plan

Referral Bonus Program

A personal holiday and Volunteer Time Off program

Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)

Equal Employment Opportunity

Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment.  This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.