Job Description

The ideal DSA (Designated Selling Associate) Salesperson is passionate about fashion, enjoys working one-on-one with customers and thrives in a sales environment.  DSAs drive volume for Nordstrom while championing the brand they represent.   DSAs are leaders in customer service, product knowledge education, merchandising, and selling. They drive sales by knowing brand performance, cultivate relationships with both existing and new customers, and educate peers on brand trends, product knowledge, and style.  

  

A day in the life…  

Set and achieve sales goals, for both in-store and digital selling with effective use of selling tools (inclusive of text and social media), and reservations  

Build lasting relationships with customers  

Give the best service to our customers on their terms, which may require all employees to be flexible and open to occasionally performing work/duties in a department (or Brand) other than the one you were hired into  

Provide honest and confident feedback to customers about style, fit and the value the piece will bring to their wardrobe 

Seek fashion and product knowledge, including attending meetings and trainings, to build your expertise 

Build relationships with other DSAs, Stylists, and surrounding departments by conducting DSA-run product knowledge meetings 

Provide valid product feedback to DM to help better the assortment received at your store  

Drive predictable business through appointment-based selling during event and non-event timeframes  

Work with the team to keep the department customer ready, which means stocking, re-merchandising, display, price markdowns, merchandise transfers and cleaning  

Grow sales by opening new Nordstrom Rewards program accounts 

The hours and schedule for this position will vary by week depending on business needs 

  

You own this if you have… 

Excellent communication and interpersonal skills to establish rapport with customers to cultivate relationships 

The ability to excel in a competitive team environment  

The ability to prioritize multiple tasks in a fast-paced environment 

The ability to work a flexible schedule based on business needs 

The ability to read sales reporting in relation to goals  

Understand how to educate customers on new and emerging brands, suggesting based on what will work for them  

Confidence with high/low price points and the ability to showcase to customers the value of the item and how it completes their entire wardrobe 

A strong understanding of customer’s holistic wardrobe and style, along with a high degree of organization, to be able to strategically follow up and advice on what they will need to complete their wardrobe 

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

Medical/Vision, Dental, Retirement and Paid Time AwayLife Insurance and DisabilityMerchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. 

© 2022 Nordstrom, Inc  

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Pay Range Details

The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.

Washington: $22.00-$22.00 Hourly

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Variable_ES-US.pdf

At Nordstrom, the commission most selling employees receive varies based on the merchandise they sell. Apparel, shoes, and accessories sales typically range from 3% to 14.5%.  The commission Beauty and Men’s Fragrance sales roles typically receive is 3%.