Company :HM Health SolutionsJob Description : 

JOB SUMMARY

This role operates in the end-user computing desktop area within Engen. The person will be responsible for architecting, deploying, and supporting Microsoft Modern Management platforms which includes Intune, SCCM, Cloud Management Gateway, Windows Autopilot, Co-management, MEM and Azure Portal.

ESSENTIAL RESPONSIBILITIES

Provide strategic consultation to business customers in defining or designing business processes, functions and organizational structures, as well as in researching, identifying and internally marketing enabling technologies based on customer capability requirements. Facilitate development of enterprise business solutions that combine knowledge of particular business processes and issues, general technological options, and process facilitation techniques. Participate in enterprise strategy development, including environmental analysis, opportunity identification, value cases and business innovation portfolio development.Specifies and designs large or complex systems, solutions, networks, infrastructure elements, or processes. Selects appropriate design standards, methods and tools and ensures that they are applied effectively. Reviews others’ system design to ensure selection of appropriate technology, efficient use of resources and integration of multiple systems and technology. Establishes policy for selection of architecture components. Evaluates and undertakes impact analysis on major design options. Ensures that the system architecture balances functional, service quality and systems management requirements. Uses appropriate tools, including models of components and interfaces, to contribute to the development ofarchitectures. Produces detailed component requirements, specifications and translates these into detailed solutions/designs for implementation using selected products. Provides advice on technical aspects of system development, integration (including requests for changes, deviations from specifications, etc.) and processes.  Ensures that relevant technical and business strategies, policies, standards and practices are applied correctly.Selects and uses tools and methods to establish, clarify, and communicate the functional and non-functional requirements of system users, their characteristics, and tasks.  Identifies the technical, organizational, and physical environment in which complex products or systems will operate. Identifies, proposes, initiates, and leads significant improvement programs, taking responsibility for the quality and appropriateness of the work performed and the realization of measurable business benefits. Modifies existing process improvement approaches and/or develops new approaches to achieving improvement.Ensures the resolution of a variety of architecture and business problemsCommunicates effectively will all levels of organizationManages expectations of customers, partners  and managementParticipates in customer walkthroughs and plans; design and technical walk-throughs; and problem resolution and decision makingInteracts with departments across the organization as necessary, including the development and interpretation of complex requirements for peers and other staff.Maintains an in-depth knowledge of specific technical aspects in area of expertise and provides advice regarding their application.  The area of specific expertise may be any aspect of information or communication technology, technique, method, process, product, or application area:Provides leadership in the areas of expertise and architecture to peers, developers, management and business users including technical expertise, coaching, and ad-hoc training by: 1) Preparing presentations on complex issues on the area of expertise 2) Presenting to their peers to ensure consistency to Highmark's strategic direction.Other duties as assigned or requested.

QUALIFICATIONS

Required

Bachelor’s Degree in Information Technology or related field or 6 years of related experience in lieu of a 4 year degree3 years of experience in an IT discipline Health insurance industry business knowledgeIndustry certifications

Preferred

Master's degreeIn-depth knowledge of scripting languages such as PowerShell and interacting with Active Directory and other forms of automationExtensive hands-on support experience in supporting Windows 10 and the O365 Office suite of programsExperience around Setting up SCCM 2016 Servers, Distribution Servers, Site ServersExperience with WSUS and Patch Management using SCCMExperience administering, integrating and co-managing(Intune-SCCM)

Referral level - 2

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times.  In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. 

Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, age, religion, sex, national origin, sexual orientation/gender identity or any other category protected by applicable federal, state or local law. Highmark Health and its affiliates take affirmative action to employ and advance in employment individuals without regard to race, color, age, religion, sex, national origin, sexual orientation/gender identity, protected veteran status or disability. 

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