Job Description An employer is hiring a Desktop Support Engineer to support the Financial Center Refresh 2nd level support space. This role will support technicians who service banking centers with product refreshes which can be servers, UPSs, PC hardware, Printers/Scanners and any technology found in a Bank Teller environment as well as users of this hardware and software. You will at as 2nd level support so the calls are initially answered by the RSD team and then will be sent to you when additional support and troubleshooting are needed. This role will sit onsite Monday- Friday and work 9-5 in College Park, GA. You will also need to be available up to 1 time per month or every 6 weeks for on call remote support in the evening. These refreshes happen at night so that is why on call work is needed and shared responsibility of the support team youre a part of. This role will pay between $28-35HR We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .     To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements 5 years overall IT support experience, providing level 2/3 technical support to users Strong experience using excel and creating pivot tables to locate data points Previous experience configuring SharePoint Excellent Communication skills and customer service Able to work OT and support users in evening remotely 1 x per month Any knowledge of coding (VB, HTML, XML, etc) is a major plus null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.