Coral Gables, FL, USA
11 days ago
Desktop Engineers
Kforce has a client seeking Desktop Engineers in Coral Gables, FL. Responsibilities: * Autopilot configuration and implementation * Tanium Administration; Understand and able to properly administrate Deploy, Comply and Provision SCCM Administration: * Creating and managing endpoint boundary groups across one or more distribution points * General monitoring of site health via SSRS, log files and the SCCM console * In-Console upgrade and client agent upgrades * Manage and configure user and device collections creating query-base collections * Route and escalate technical issues to appropriate technical support areas; Collaborate with technicians on root cause analysis investigation and needed communicate with technicians on end-user support matters * Participate and provide support with IT and business projects * Maintain overseeing of all systems owned by Desktop Support Engineering team * Provide system analysis for reported issues, including consulting with users; Act as the team escalation point of contact for technical issues * Manage testing activates for workstations, laptops, VMs and other dependency systems across the enterprise for patching and vulnerabilities * Monitor the desktop services engineering queue through the service desk system to maintain 100% satisfaction and troubleshoot and address incidents and requests to meet SLAs * Oversee configuration site collection maintenance Windows Configuration power management rules Oversees deploying operating system Image (primary windows 10) via SCCM OSD; This includes: * Configuration of WDS, configuration PXE, configuring VM build environment and integration with MDT and Tanium provision System * Build/capture/update windows 10 and 11 images * Creating and managing distribution points accordantly * Creating a deployment task sequence
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