Desktop Engineers
Kforce
Kforce has a client seeking Desktop Engineers in Coral Gables, FL.
Responsibilities:
* Autopilot configuration and implementation
* Tanium Administration; Understand and able to properly administrate Deploy, Comply and Provision
SCCM Administration:
* Creating and managing endpoint boundary groups across one or more distribution points
* General monitoring of site health via SSRS, log files and the SCCM console
* In-Console upgrade and client agent upgrades
* Manage and configure user and device collections creating query-base collections
* Route and escalate technical issues to appropriate technical support areas; Collaborate with technicians on root cause analysis investigation and needed communicate with technicians on end-user support matters
* Participate and provide support with IT and business projects
* Maintain overseeing of all systems owned by Desktop Support Engineering team
* Provide system analysis for reported issues, including consulting with users; Act as the team escalation point of contact for technical issues
* Manage testing activates for workstations, laptops, VMs and other dependency systems across the enterprise for patching and vulnerabilities
* Monitor the desktop services engineering queue through the service desk system to maintain 100% satisfaction and troubleshoot and address incidents and requests to meet SLAs
* Oversee configuration site collection maintenance Windows Configuration power management rules
Oversees deploying operating system Image (primary windows 10) via SCCM OSD; This includes:
* Configuration of WDS, configuration PXE, configuring VM build environment and integration with MDT and Tanium provision System
* Build/capture/update windows 10 and 11 images
* Creating and managing distribution points accordantly
* Creating a deployment task sequence
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