Desktop Infrastructure Administrator     

Position Summary
Works with business clients, IT departments, and vendors to maintain the end user technology stack which includes; the operating system, virtual desktop infrastructure (VDI), mobile devices (MDM, MAM), hardware, and other end points. Works with multiple administrative systems to maintain the integrity of the overall desktop infrastructure. 

 

Responsibilities

Supports and maintains the enterprise end user computing platforms, ensuring high performance and reliability Maintains standard operating procedures and knowledge base documentation Assists with routine administration tasks as necessary Assists in the design, development, testing, implementation, and documentation of new software and enhancements to existing applications Resolves incident tickets as they arise and ensure timely resolution Performs system changes during and after business hours and participates in an on-call support rotation for providing after-hours support Communicates status of all projects, problems, and issues to the department manager.  Maintains a professional and helpful demeanor Performs other related duties as assigned  Familiar with standard concepts, practices, and procedures within the field  Relies on experience and judgment to plan and accomplish goals  Regular and predictable attendance is an essential job function  Competent to meet age specific needs of the patients served  

Requirements and Minimum Qualifications

Associate’s degree or Vocational/ Technical diploma with emphasis in Information Science or related discipline degree from accredited institution or equivalent experience preferred Deep knowledge of Microsoft Operating Systems, Microsoft Windows based applications Minimum 1 year Microsoft Systems Center Configuration Management experience preferred Strong organization and time management skills Strong verbal and written communication skills Strong troubleshooting skills that include application and operating systems diagnostics  

Working Conditions
 

Must be able to lift or move up to 25 lbs Must be able to maintain a standing position Typical equipment used in a clinical job Must be able to stoop, crouch or bend

Full Time Day Shift

About Kootenai Health:

Kootenai Health is a highly esteemed healthcare organization serving patients throughout northern Idaho and the Inland Northwest. We have been recognized with many accolades and distinctions, including being a Gallup Great Workplace, No. 1 Best Place to Work in Large Healthcare Organizations, and Magnet™ Status for Nursing Excellence. We pride ourselves on our outstanding reputation as an employer and a healthcare provider.

As your next employer, we are excited to offer you:

Kootenai Health offers comprehensive medical plan options, including options for fully paid employer premiums for our full-time employees. For part-time employees, we offer the same plan options with affordable part-time premiums. In addition to medical insurance, we offer many voluntary benefits ranging from dental and vision to life and pet insurance. Kootenai Health also offers well-being resources and telemedicine service options to all employees, regardless of benefit eligibility. Benefits begin on the 1st of the month following 30 days of employment.  Kootenai Health’s tuition assistance program is available after 90 days. If you want to further your education, we'll help you pay for it Kootenai Health sponsors retirement plans for employees that enable you to save money on a pre-tax and Roth after tax basis for your retirement. Kootenai Health will match your contributions based on years of service ranging from 3-6 percent.  Competitive salaries with night, weekend, and PRN shift differentials An award-winning and incentive-driven wellness program. Including a MyHealth corporate team, onsite financial seminars, and coaching  Employees receive discounts at The Wellness Bar, PEAK Fitness, and more Robust and interactive employee referral program And much more

Kootenai Health provides exceptional support for extraordinary careers. If you want to work on a high-quality, person-centered healthcare team, we can't wait to meet you! 

Apply today! Please contact the HR Front Desk at 208-625-4620 or email careers@kh.org  with any questions. 

Kootenai Health complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, veteran status, or sex. Kootenai Health does not exclude people or treat them differently because of race, color, national origin, age, disability, veteran status, or sex.