Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive. 

A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.

Great Place to Work®
Top 100 Most Loved Workplace® 
Forbes Best-in-State Employer

Desktop Motor Engineer

Are you a considered individual with a curious mind capable of building relationships with people from all walks of life?Can you articulate yourself clearly both verbally and in writing?Do you have a passion for the delivery of exceptional customer service?Do you challenge day to day situations and the norm yet remain calm under pressure?Would long-term career growth in a IBUK recognised '2024 Top UK Insurance Employer' spark your interest?

If the answer is yes, then keep reading as Motor are looking for a dedicated individual to perform the role of Desktop Motor Engineer.  We’re looking for someone who can display the key attributes highlighted above. You must be self-motivated and driven to succeed and above all you must demonstrate a desire to keep your customer at the heart of all that you do. Please keep reading if you feel the role may be appealing to you.

Wherever you are in your career, we can support you to achieve your goals. A role with Sedgwick opens the door to many benefits, including:

Structured programmes with clear timescales & transparent career pathwaysFully supported professional qualifications with rewardsTruly flexible working, a mix of office and homeCompetitive salaryYou will join an appropriate incentive (bonus) schemeFully funded company vehicle or cash in lieu allowance (Full UK driving licence essential)Employee assistance programme for employee wellbeingLife assuranceGroup Income Protection

Our other benefits include:

Private healthcare plan (including pre-existing conditions)A Self Invested Personal Pension SchemeAnnual leave allowance of 25 days + public holidaysVoluntary benefits – Purchase extra holidays, dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP apps

The Role

An exciting opportunity has arisen to recruit a Desktop Motor engineer to support the Claims department. The successful applicant will  be responsible in supporting the engineering team to provide operational management of the claims spend and delivering exceptional quality of service to our customers.

Your role will be to ensure that modern day motor vehicles, which are subject to a motor accident claim, are repaired to their pre-accident condition by using the most appropriate repair methods at the correct cost, or correctly valuing and categorising vehicles if they are deemed beyond economical repair.

You will have/be:

Knowledge of modern-day motor vehicle repair, methodology and complexity and modern private and commercial body repair marketsAble to Negotiate and agree correct repair methodology ensuring costs are accurate.You will liaise directly with customers, both internal and external, to ensure claims are fulfilled in line with the demands of each customer.Negotiate total loss settlements with policyholders and third-party customersWork to agreed timescales and business parameters.You will have an understanding of the new ABI vehicle salvage categorisation Code of Practice.Self-motivated and capable of working on your own initiative as well as part of a teamAbility to make independent decisionsAs a global business, we are always interested in hearing from candidates with bi-lingual/multilingual skills

Essential skills and knowledge:

Accredited to ATA standards of work or working towards accreditation.Experienced in vehicle construction and repair techniquesAn understanding of Bodily Injury and Liability claimsCompetent understanding of insurance principalsCompetent in the use of repair Estimating Systems (Audatex)

Desirable

Institute of Automotive Engineer Assessors Corporate membershipCorporate Membership of the Institute of the Motor Industry desired but not essential.Technical qualifications include serving a recognised motor trade apprenticeship and gaining C&G or NVQ level 3 in automotive engineering.ATA VDA Accreditation

Working at Sedgwick

Our company is a place where creative and caring people of all backgrounds can be challenged, grow as individuals, and feel a higher purpose in the unique value they bring and the difference they make in the lives of others. We celebrate our differences; cultivating uniqueness and belonging allows us to connect with our consumers on a personal level, understand our clients’ needs, support the communities in which we operate, and perform at our best.

We’re passionate and understanding about our colleagues – so we have built flexibility into our colleague working model. If you wish to work from home, split your working time between the home and office or change your hours so you can collect your children or care for someone in your family, we’re supportive of that. As a flexible employer, we’re happy to discuss options that take into consideration your personal needs for this position during your interview.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to: ID document verification, credit check, address verification, employment verification, employment gap verification, UK DBS, UK financial regulator search, anti-money laundering search, directorship search and global watch list check.

Sedgwick is committed to Equal Opportunity and Diversity. We aim to ensure that no job applicant or employee receives less favourable treatment on the ground of race, colour, nationality, religion, ethnic or national origins, age, gender, marital status, sexual orientation or disability.
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Sedgwick is an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.