Kforce has a client that is seeking a Desktop Support in Orlando, FL. Duties Include: * Desktop Support will provide direct service for IT networks as well as customer service to users inside and outside the company * Maintain a work log of job tickets and maintenance tasks * Forward daily inspections to prevent or solve system malfunctions * As a Desktop Support, you will stay updated on new developments in, and analyze reviews of, computing technologies * Supervise the logging of network conditions and requirements * Serve as the initial contact for reporting of technical issues and answering questions regarding software/hardware/network issues * Provide "white glove" service working with executive level personnel * Accurately diagnose and resolve technical issues * Desktop Support will effectively escalate issues to the appropriate resources when necessary * Clearly and thoroughly document requests for assistance in our ticket management system, and track incidents through to resolution/escalation