IOWA CITY, IA, USA
3 days ago
Desktop Support
Job Seekers, Please send resumes to resumes@hireitpeople.com Int. type - Either Phone or In Person.
Short Description:  Project will involve installs at the Children's Hospital.  
Complete Description:  Position Type 1:  Install team for Children's Hospital 4 openings - 6 months.
Install equipment for the new UIHC Children’s Hospital before the end of October.   Resource will need a technical background but will report to a lead.  Install instructions will be provided - Desktops, laptops, printers, AV equipment, and other peripheral medical devices.  Basic troubleshooting required, complex issues will be escalated to a lead.
Duties:Hardware installation of desktop workstations and laptops in a large Enterprise Domain environmentImage new Dell/Cybernet workstation with Windows 7 64-Bit Professional via SCCM OSDA/V system testingMigration of user profile dataCable ManagementSoftware deployment via SCCM packages and manual installDeliver consistent IT service to our end usersEnd user onsite training for new operating system and softwareDetails tracked in IT ticketing system for billing and documentation purposes
Requirements:Windows 7Microsoft Office Suite 20131-3 years of desktop support experienceAble to lift equipment
Preferences:Health Care IT ExperienceExcellent communication skills (oral and written)Skype for Business ExperienceA/V setup/configuration Experience
Parking is available to the consultant but the lot does require them to take a shuttle.  Depending on work location, the consultant may need to plan on 20 - 25 minutes from parking lot to the work location. 

SkillRequired / DesiredAmountof ExperienceTroubleshoot desktop and laptop issuesRequired6MonthsTroubleshoot Windows 7 issuesRequired6MonthsProvide support for MS officeRequired6MonthsTroubleshoot network connectivity issuesRequired6MonthsTroubleshoot Outlook issuesRequired6MonthsProvide user supportRequired6MonthsExperience with Hardware and Software installationRequired6Months
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