Short Description:
DS performs and assesses functional needs to determine specifications for purchases, orders computer supplies, and works with vendors on supply issues.
Complete Description:
2 to 4 years of relevant experience and preferred education of 2 year degree or equivalent technical study.
DESKTOP SUPPORT 2 SKILLS
- General desktop support either client side or remote – Required 3 Years
- Desktop - Windows 7 Installation, Support, Patching and Troubleshooting – Required 3 Years
- Desktop - Windows XP Installation, Support, Patching and Troubleshooting – Required 3 Years
- Desktop - Windows XP to Windows 7 Migration - Highly desired 3 Years
- Windows networking TCP/IP Configuration and troubleshooting – Required 3 Years
- Ability to modify system registry (regedit)- Required 3 Years
- Support and Troubleshooting of Office 2007/2010, IE8, IE9 – Required 3 Years
- Rebuilding Outlook Profiles – Required 3 Years
- Thorough understanding of Active Directory - client side – Required 3 Years
- Build and deploy/setup client machines – Required 3 Years
- Demonstrated experience providing support with remote tools – Required 3 Years
- Install and troubleshoot 3rd party applications on the desktop – Required 3 Years
- Experience with Hard Drive Encryption - Highly desired 3 Years
- Troubleshoot network printers – Required 3 Years
- A+ Certification - Nice to have
Skills:
Skill
Required / Desired
Amount
of Experience
General desktop support either client side or remote
Required
3
Years
Desktop - Windows 7 installation, support, patching and troubleshooting
Required
3
Years
Desktop - Windows CP installation, support, patching and troubleshooting
Required
3
Years
Desktop - Windows XP to Windows 7 migration
Highly desired
3
Years
Windows networking TCP/IP configuration and troubleshooting
Required
3
Years
Ability to modify system registry (regedit)
Required
3
Years
Support troubleshooting of Office 2007/2010, IE8, IE9
Required
3
Years
Rebuilding Outlook profiles
Required
3
Years
Thorough understanding of Active Directory, Client Side
Required
3
Years
Build and deploy/setup client machines
Required
3
Years
Demonstrated experience providing support with remote tools
Required
3
Years
Install and troubleshoot 3rd party application on the desktop
Required
3
Years
Experience with hard drive encryption
Highly desired
3
Years
Troubleshoot network printers
Required
3
Years
A+ Certification
Nice to have