Job Description An employer in the Aliso Viejo area is seeking a Help Desk Specialist. This individual will be working on site, 40 hrs/week. The company is looking for someone with 2+ years in a Help Desk role with strong troubleshooting experience & experience working with password resets/changes, setting up computers, configuring laptops, and other basic troubleshooting duties. Must have experience working with a ticketing system. On a daily basis, this person will be assisting with Soft skills are very important for this role. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .     To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements 5+ years in a Desktop Support or related role Experience working with a ticketing system Strong troubleshooting experience Personality is important - this candidate will be working with executives on site, as well as supporting internal employees remotely. Must be reliable. Experience troubleshooting mobile devices Healthcare experience null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.