Desktop Support
Location: North Burlington, NJ
Pay: $24-25/hr
Shift Hours: Sunday - Wednesday 5:00 AM - 3:30 PM EST

Responsibilities: Contribute to the IT Support job family in a support capacity Help configure, install, maintain and upgrade computer systems hardware and software Perform a broader set of tasks to provide operational support for the organization's information systems and peripheral equipment such as application servers, database servers, web servers, desktops, printers and storage devices Assist in designing, developing, testing, debugging and implementing operating systems components, software tools, and utilities required for the operation, maintenance, and control of computer systems Complete output (documents, analyses, product) in specific work area to appropriate time and quality targets Work under own initiative, prioritizes own work, and meets agreed timescales Work is subject to frequent review by more experienced professionals in Technical SupportQualifications: 3 years of recent Desk Side Support  Experience with imaging and troubleshooting PCs in a networked environment Knowledge of Microsoft Operating systems, Windows 10 and Microsoft Office Knowledge of networking switches and data networks Knowledge of IP telecommunications systems Knowledge of printers Ability to lift 25lbs Strong Customer service skills Exceptional work ethic Positive attitude Experience with Jira a plus as it is used frequently