Job Description Our Desktop Support Technician team members play a pivotal role in our success so if youre passionate about technology, enjoy helping others, and thrive in a dynamic environment. As a Desktop Support Technician, you will be responsible for hardware and software support including technical troubleshooting, in-depth analysis, and problem solving all with the goal of resolving customer problems quickly and efficiently. Hourly pay depending on experience $23-$25. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .     To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements Minimum of 3 years of technical experience in a help desk, technical or desktop support environment.  In-depth knowledge troubleshooting computer systems, Microsoft Windows, Microsoft Office, networking, printers, file sharing, Citrix and VDIs.  Ability to deal with conflict and urgent situations effectively while maintaining positive customer relationships.  Experience with Active Directory, Jira (JSM), SCCM, Citrix Director, AirWatch, TeamViewer, iGel OS and Universal Management Suite (UMS) a plus. Degree in IT or a related field. null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.