Kforce has a client seeking a Desktop Support in Indianapolis, IN. Summary: The Desktop Support Technician maintains travels daily from home to five supported Clinics where they repair and troubleshoot desktop hardware and software packages. They will also be responsible for Executive-level, white-glove, concierge-style customer service and end-user training. The Desktop Support performs advanced administrative/operational/customer support duties that require independent initiative and judgment. They may apply intermediate mathematical skills. Duties Include: * Desktop Support researches and resolves technical problems of moderate complexity, typically escalated from first line support teams * Responds to escalated telephone, email and online requests for technical support * Documents, tracks, and monitors the problem using applicable systems and tools * Decisions are typically focus on methods, tactics and processes for completing administrative tasks/projects * Regularly exercises discretion and judgment in prioritizing requests and interpreting and adapting procedures, processes and techniques, and works under limited guidance due to previous experience/breadth and depth of knowledge of administrative processes and organizational knowledge