Desktop Support Analyst
Robert Half Technology
Description We are on the lookout for a Desktop Support Analyst to join our team based in Alpharetta, Georgia. This role revolves around providing technical assistance, including but not limited to, troubleshooting, setting up machines, and managing network connections. This is a short-term contract employment opportunity.
Responsibilities:
• Troubleshoot and resolve technical issues related to desktop computing environment.
• Set up and configure printers and network connections to ensure efficient operation.
• Ensure smooth operation on both Mac and Windows Operating Systems.
• Manage user setup, email access, rules, etc. on O365.
• Maintain the ability to quickly switch tasks and adapt to changing priorities.
• Work with Android Development, Cisco Technologies, and Citrix Technologies.
• Handle computer hardware and Dell Technologies.
• Manage Active Directory and Apple Devices.
• Oversee backup technologies and configuration management. Requirements • Proficiency in Android Development is essential for troubleshooting and supporting Android devices.
• Familiarity with Cisco Technologies is required for maintaining and managing network-related issues.
• Experience with Citrix Technologies is necessary for managing and supporting virtual desktops and applications.
• Strong understanding of Computer Hardware is crucial for diagnosing and resolving hardware issues.
• Knowledge of Dell Technologies is desired for supporting Dell hardware and software solutions.
• Expertise in Active Directory is needed for managing user accounts and access controls.
• Proficiency in handling Apple Devices is important for troubleshooting and supporting Apple hardware and software.
• Experience with Backup Technologies is required for ensuring data safety and integrity.
• Familiarity with Configuration Management is necessary for maintaining and updating system configurations. Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
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