Desktop Support Analyst
Robert Half Technology
Description We are offering a long term contract employment opportunity for a Desktop Support Analyst in Munster, Indiana. As a Desktop Support Analyst, you will be involved in the complete management of IT assets, software installation, and providing support in the upgrade projects. This role is critical in ensuring the smooth running of our IT operations and maintaining an efficient IT environment.
Responsibilities:
• Undertaking a thorough discovery of equipment as part of the project's initial phase
• Visiting various locations to assess and register every PC, ensuring total asset management
• Inputting the gathered data accurately into designated databases, such as Excel
• Progressing through each building until the discovery phase is concluded
• Transitioning to the second phase of the project, which involves actual deployment and upgrade
• Installing and configuring software on desktops as required
• Providing level one helpdesk support, resolving issues as they arise
• Utilizing skills in Active Directory, Apple Devices, Backup Technologies, and Configuration Management for effective problem-solving and maintenance. Requirements • Applicants must have proficiency in Active Directory, as it is essential for managing user data and security.
• Experience with Apple Devices is required, as the role involves troubleshooting and maintaining these devices.
• Knowledge of Backup Technologies is necessary, as the role includes managing and protecting data.
• Familiarity with Configuration Management is vital, as the role involves maintaining computer systems and servers in a desired, consistent state. Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
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