Description We are offering a short term contract employment opportunity for a Desktop Support Analyst in Chicago, Illinois. This role is primarily positioned within the technology industry, focusing on providing support for a mixed Mac/Windows environment. The successful candidate will be responsible for a variety of tasks including service desk support, media management, and desktop support. The role also involves the potential of server/cloud management. Responsibilities: • Provide reliable desktop support for 300 end users. • Offer service desk support, addressing and resolving IT related inquiries and issues. • Manage media tasks with enthusiasm and a proactive approach to learning. • Ensure smooth operation in a mixed Mac/Windows environment, with a particular focus on Windows. • Handle potential server/cloud management tasks. • Participate in an ongoing project to inventory all equipment, using an Excel sheet for tracking. • Maintain availability for work on weekends as required. • Ensure proximity to the water tower campus for efficient and quick response times. • Utilize a range of skills including Android Development, Cisco Technologies, Citrix Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, and Configuration Management. Requirements • Proficient in Android Development, with the ability to troubleshoot and resolve issues effectively. • Strong knowledge of Cisco Technologies, including the ability to configure and manage networks. • Demonstrated experience with Citrix Technologies, specifically in deploying and managing virtual applications and desktops. • Solid understanding of Computer Hardware, including the ability to diagnose and fix hardware issues. • Experience in working with Dell Technologies, notably in system management and data protection. • Familiarity with Active Directory, with the capacity to manage user accounts and perform access controls. • Proficiency in handling Apple Devices, including troubleshooting, software updates, and device configuration. • Knowledge of Backup Technologies, with the ability to implement backup solutions and perform data recovery. • Experience in Configuration Management, with the skill to maintain and update software, servers, and other systems. Technology Doesn't Change the World, People Do.® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .