Desktop Support Analyst
Robert Half Technology
Description We are seeking a Desktop Support Analyst to join our team in Sausalito, California. As a Desktop Support Analyst, you will play a vital role in providing assistance to our team across various locations. Besides offering support to our San Francisco office, your responsibilities will include setting up and troubleshooting systems for new and existing employees, installing software applications, and providing basic Office 365/Active Directory support. This role offers a contract to permanent employment opportunity.
Responsibilities:
• Provide help desk support across multiple locations
• Assist with onboarding and offboarding of employees
• Install and configure software applications
• Offer support primarily for Windows systems, with occasional assistance for Mac systems
• Troubleshoot and rectify issues related to WiFi connectivity
• Set up and assist users with headsets and other peripherals
• Maintain accurate records of IT support activities
• Collaborate with the IT department and learn from the CTO and Network Administrator
• Provide basic Office 365/Active Directory support. Requirements • Minimum of 2 years of experience as a Desktop Support Analyst or in a similar role
• Proficient in Android Development
• Strong knowledge of Computer Hardware
• Familiarity with Dell Technologies
• Experience with Active Directory
• Understanding of Backup Technologies
• Skilled in Configuration Management
• Proficiency in using Office 365
• Excellent problem-solving and communication skills
• Ability to work in a team and independently as required
• Bachelor’s degree in Computer Science, Information Technology, or a related field is preferred. Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
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