Description We are offering a long term contract employment opportunity for a Senior Desktop Support Analyst located in STAMFORD, Connecticut. As a Senior Desktop Support Analyst, you will be tasked with various responsibilities including managing hardware and software issues, user administration, troubleshooting network problems, and more. Responsibilities: • Administer user accounts, licensing, and email in Office 365 and Entra ID. • Handle installation and user administration for common workplace applications such as Office 365, Adobe, NetSuite, Salesforce, and others. • Address hardware issues, coordinating with vendors for warranty repairs when necessary. • Provide support for conference room equipment, including TVs, speakerphones, and specialized video conference equipment for Teams and Zoom-based meetings. • Handle the provisioning and troubleshooting of VOIP and cellular phones for users, interfacing with vendors as needed. • Manage onsite physical inventory of computer equipment and accessories. • Serve as the onsite champion for good cybersecurity practices, leading by example and collaborating with additional IT security staff and partners as needed. • Assist with basic network and connectivity troubleshooting. • Respond to support requests via emails, phone calls and instant messages. • Ensure new employees have all necessary IT equipment and access for a successful first day. Requirements • Proficiency in Android Development to troubleshoot and implement solutions in mobile tech environment • Profound knowledge of Cisco Technologies to manage network-related issues • Familiarity with Citrix Technologies to ensure seamless virtualization operations • Ability to diagnose and resolve Computer Hardware issues • Expertise in Dell Technologies to support hardware-related tasks • Proficient in Active Directory to manage user accounts and access controls • Experience with Apple Devices to provide support for MacOS and iOS platforms • Understanding of Backup Technologies to ensure data safety and recovery • Experience in Configuration Management to manage system updates and installations. Technology Doesn't Change the World, People Do.® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .