Description We are in search of a Desktop Support Analyst to join our team, based in West Sacramento, California. In this role, you will provide technical assistance to a diverse group of users, addressing both hardware and software issues on Windows and Mac devices. You will also be responsible for managing Active Directory tasks and ensuring seamless operation in a Google Suite environment. Responsibilities: • Manage and resolve technical issues related to Windows and Mac devices. • Implement effective troubleshooting methods for hardware and software problems. • Oversee Active Directory accounts, ensuring correct permissions are in place. • Provide comprehensive support for Google Suite applications and their integration. • Maintain constant communication with both end users and technical teams. • Ensure user connectivity is maintained for maximum productivity. Requirements • Proficiency in Active Directory, with the ability to manage and maintain user accounts and permissions. • Familiarity with Apple devices, including troubleshooting, setup, and configuration. • Experience using Google Suite, including managing user accounts and solving common issues. • Basic troubleshooting skills, with the ability to diagnose and resolve technical issues promptly. • Knowledge of hardware troubleshooting, capable of identifying and fixing common hardware problems. Technology Doesn't Change the World, People Do.® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .