Description We are looking for a Desktop Support Analyst in the Real Estate industry to join our team in Phoenix, Arizona. This role offers a short term contract employment opportunity. As a Desktop Support Analyst, you will be responsible for providing technical support, maintaining hardware and software, and managing customer queries. You will also be tasked with network configuration and management. Responsibilities: • Handle technical support queries from users, providing a positive customer experience at all times. • Maintain and troubleshoot various hardware, such as Dell and Apple devices. • Implement and manage software including Microsoft desktop operating systems and related Microsoft Office applications. • Work with networking fundamentals such as IP addresses, gateways, DNS configurations, and routing. • Utilize Cisco technologies including routers, firewalls, and IOS. • Operate and troubleshoot virtualization tools such as VMWare, Citrix, or Hyper-V. • Maintain and configure Active Directory functionalities. • Manage and resolve issues related to different email systems and protocols (Exchange, IMAP). • Use backup technologies for data safety and recovery. • Manage multiple priorities in a fast-paced environment, escalating issues to senior team members when necessary. • Work both independently and collaboratively as part of a team. Requirements • Proficient in Cisco Technologies, with the ability to handle configuration and troubleshooting tasks efficiently. • Familiarity with Citrix Technologies, able to manage and support virtual desktop infrastructures. • Strong knowledge of Computer Hardware, capable of diagnosing and fixing hardware-related issues. • Experience with Dell Technologies, especially in the context of enterprise-level hardware support. • Proficiency in managing and maintaining Active Directory, including user account creation, permissions management, and Group Policy configuration. • Ability to support and troubleshoot Apple Devices, including Macs, iPhones, and iPads. • Experience with various Backup Technologies, ensuring the security and integrity of data. • Skilled in Configuration Management, capable of maintaining and controlling system environments for the consistent and reproducible build of source code. Technology Doesn't Change the World, People Do.® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .