PAY RATE: $22.32 - $33.48

 

COMPETITIVE BENEFITS

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403b + matching Up to 4 weeks paid time off in first year Onsite childcare - Quincy 24/7 Wellness Center access Educational assistance opportunities   JOB SUMMARY   The Desktop Support Analyst position is responsible for effective implementation, deployment, management, maintenance, monitoring, support, and optimization of Blessing’s endpoint infrastructure. Responsible for enterprise-wide Desktop services across various locations. Duties include management and coordination of moves, adds/changes, break/fix issue resolution and problem response/management for technologies including desktops, laptops, thin-clients, tablets, printers, smartphones and all workstation dependent devices. Provides end-user support for all hardware/software installation and maintenance issues. Provides technical guidance and support to the Help Desk Team, and is required to perform as a Help Desk Technician as needed. This position occasionally requires after-hours support, including weekends, and holidays. This position requires full understanding and active participation in fulfilling the Mission and Vision of Blessing Corporate Services. ICARE standards must be demonstrated. Adherence to Code of Conduct and other policies is required.   JOB QUALIFICATIONS   Education/Training/Experience:   REQUIRED: DESKTOP SUPPORT ANALYST I Technical training or 1-2 years relevant experience. Entry level Desktop Support related certification such as CompTIA A+ or Microsoft Fundamentals; if not at hire within 6 months of hire. DESKTOP SUPPORT ANALYST II 2 years relevant experience required DEKSTOP SUPPORT ANALYST III 5 years relevant experience required Microsoft Associate level certification related to Desktop Administration or equivalent certification. Valid driver’s license is required with safe driving record. PREFERRED: Associate’s or Bachelor’s Degree in a technical or liberal arts discipline. License/Certifications/Special Requirements: Valid Drivers License Pay Status: NON-EXEMPT HOURLY EEO Statement: Blessing Health System provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Blessing Health System complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Blessing Health System expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Blessing Health System's employees to perform their job duties may result in discipline up to and including discharge.