Kforce has a client that is seeking a Desktop Support Technician in Phoenix, AZ. Responsibilities: * Resolving general helpdesk tickets for end-users within a Windows environment * Active Directory Group/User/Password changes * Troubleshooting networking and connection issues * Providing basic training in computer operation and management * Hardware troubleshooting * Following escalation procedures * General software access issues * Provide in person and onsite technical support to a wide range of user * Identifying outdated documentation * Other tasks as required