Kforce has a client that is seeking a Desktop Support Technician in Fort Knox, KY. Key Tasks: * Desktop Support Technician will provide superior customer service to internal and external clients by maintaining local and remote computer systems and making sure all users are equipped with technology to support company goals * Receive initial requests for service, provide telephone assistance and in person or remote assistance via computer in resolving reported problems; Open and update Support Requests based on phone calls and emails * Diagnose and resolve problems in response to client inquiries * Install Windows desktop systems and associated peripherals to include connecting equipment to other equipment and/or the network * Service standard desktop and web-based applications * Install equipment and software applications to include existing Windows-based devices, future or emergent functionality, and associated software and hardware peripherals including printers * As a Desktop Support Technician, you will perform all physical customer-premise system move, add, change and replacement activity associated with deployment of new or upgraded software applications to include system connection, performance optimization, and application compatibility resolution * Provide and maintain necessary documentation associated with information technology installation work and customer premise move, add, change and replace activity to ensure accurate government