Description Our client is looking for a Desktop Support Specialist to join their organization! Responsibilities of this position include, but are not limited to the following: + Providing remote and onsite technical support for users. + Updating firmware on the SAN, VMware servers, and switches + Ensuring consistent web-filter/VPN functionality + Network connectivity troubleshooting + Firewall management, including connectivity, research, and problem resolution with vendor assistance + Management, maintenance, and support of the company IP phone system + Administration of camera systems in partnership with third-party vendors + Troubleshooting computer hardware and software problems + Maintaining computer and server upgrades + Rebuilding computers and laptops. + Configuring computers for end users + Providing technical hardware, software, and network problem resolution to end users Top Skills: + 3-5 years of experience troubleshooting hardware issues + Working experience with hardware + VMware experience is a huge plus + Troubleshooting, supporting, and configuring firewall rules, network connectivity, switches, and Wi-Fi APs with the assistance of vendor support teams Pay and Benefits The pay range for this position is $30.00 - $35.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Oakbrook Terrace,IL. Application Deadline This position is anticipated to close on Feb 17, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.