Desktop Support Technician
TEKsystems
Will Work 100% onsite
Top Skills - Must Haves
+ Desktop
+ Windows 10
+ Active directory
Description
Working knowledge relative to:
• Computer hardware
• Awareness of Networking
• Communications
Working knowledge with current infrastructure technologies and the ability to understand and support the following as required by position:
• Desktop/laptop hardware, operating systems, and Office suite
• IP networking
• Event monitoring, logging, and data collection techniques
• Virtualization Technologies
• Windows desktop operating system
Working knowledge of current infrastructure technologies and the ability to understand and support the following as required by position:
• Windows 10 / 11
Skills
Desktop, Windows 10, Active directory, Troubleshooting, Hardware, Technical support
Additional Skills & Qualifications
Ability to interact with client calls, provide customer service, and respond to IT requests. An understanding of incident and event handling, escalation, Business IT Automation, and ticketing systems such as Service Now.
• Demonstrated ability working with data reporting tools such as Excel.
• Ability to identify, research, and analyze system hardware problems and perform system evaluations.
• Demonstrated ability to interact, guide, and communicate effectively with all stakeholders.
• Demonstrated ability to read and write fluently in English.
Pay and Benefits
The pay range for this position is $20.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Overland Park,KS.
Application Deadline
This position is anticipated to close on Feb 27, 2025.
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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