Job Summary: Responsible for repair, testing and/or servicing of desktop related hardware. Minimum Education: High School Diploma or GED. Licensure, Registration and/or Certification: + Off-campus health system support duties will require use of a private vehicle. + A valid driver's license, Motor Vehicle Report and proof of vehicle liability insurance in the amount required by client guidelines is required. Essential Functions and Responsibilities: + Performs necessary hardware and peripheral repairs. This includes identifying the problem and determining the most efficient and cost effective way to resolve the issue while keeping downtime to a minimum. + Tests system hardware utilizing diagnostic tools and utilities to trouble shoot equipment failures and follows any special instructions as needed. + Completes all required documentation involved in a service call and timely return of defective parts with respect to warranty or contract. This includes completion of required vendor paperwork, preparing defective product or parts for return to vendor and promptly returning defective parts/product with appropriate paperwork. + Maintains appropriate repair/spare parts inventory. + Participates on projects or other assigned duties as needed. + Provides after hours on-call support as required. + Maintains and keeps current hardware certifications. Decision Making: Independent judgment in making decisions from many diversified alternatives that are subject to general review in final stages only. Working Relationships: + Works directly with patients and/or customers. + Works with internal and/or external customers via telephone or face-to-face interaction. + Works with other healthcare professionals and staff. Special Job Dimensions: None. Supplemental Information: + This generally describes the essential functions of the job and the physical demands required to perform the job. + This compilation of essential functions and physical demands is not all inclusive nor does it prohibit the assignment of additional duties. Salary Range: $15-$25/hour. System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.