Miami, Florida, USA
4 days ago
Detention Supervisor -Miami Airport Hub

JOB SUMMARY: The Lieutenant is responsible for the field supervision of Detention Officers.

Responsibilities

The Lieutenant will provide supervision, guidance and on-the-job training to improve Detention Officer Skills, reinforcing the critical nature of the Detention Officer’s responsibilities

Responsible for assuring consistent delivery of service regardless of shift or location, for taking immediate action to correct problems detected and for responding whenever called upon

Maintain full staffing by filling any open posts with reserve or stand-by personnel and managing “call-offs” due to illness or other reasons

Brief Detention Officers during muster and post checks regarding any changes in Post Orders, or any unusual or emergency situations

Conduct on-the-job training to correct deficiencies in Detention Officer Performance, or to strengthen and refresh Detention Officer knowledge of critical skills and issues

Report any emergency situation to the COTR and AGS Security management

Conduct administrative investigations of policy violations to include personal injury and traffic accidents

Document incidents with complete and accurate verbal and written reports

Review the sign-in/out sheets to ensure proper timekeeping by Detention Officers

Manage break schedules and ensuring that all Detention Officers receive breaks and proper relief

Provide oversight and management and direct reporting of detainee counts

Assist detention officers to deal with any incident of disturbance or lack of cooperation from a detainee

Inspect every area of the facility where detainees are present, at least once per shift

Assume duties of Captain in Captain’s absence

Operations

Responsible for the operational functions and duties required in operating a detention center; including detention, processing, administration and transportation operations as required in the contract

Provide effective leadership and supervision of all subordinate personnel

Schedule adequate staffing for all assigned posts and assure that minimum manning standards are maintained

Ensure duties are accomplished as directed in the contract. Perform other duties as assigned

Reporting

Furnish a manifest of all detainees under Supervisory Detention Officer’s jurisdiction and ensure the safe and effective control of all detainees in the facility, 24 hours a day

Provides other written and oral reports as required or needed

Leadership/ Supervision

Inspire and motivate employees to perform duties to ensure contract compliance

Ensure Detention Officers are trained on the expectations and requirements of their duties

Provide timely and ongoing feedback on employee job performance

Motivate and provide recognition to exemplary employees

Discipline detention officers who are negligent or disregard standard operating procedures, policies, standards, regulations and/or contractual requirements

Participate in interviewing candidates for detention officer positions

Quality Assurance

Enforce American Correctional Association (ACA) and ICE National Detention Standards, policies, procedures and orders related to the custody, care and treatment of detainees

Conduct daily quality assurance inspections of their areas of responsibility; including detention facilities, grounds, posts, equipment, uniforms and knowledge of post orders, ACA and ICE National Detention Standards and current policies, procedures and regulations of all subordinate contract personnel

Document findings of the inspections on approved forms and checklists by the end of the shift

Correct discrepancies on-the-spot as appropriate

Responsible for the effective and efficient control, operation and security of the detention facility

Qualifications

US citizen or a person lawfully admitted into the United States for permanent residence and have resided in the U.S. for the last five years

Possess a high school diploma or equivalent (GED)

Pass a criminal background and consumer credit check (no criminal record)

Obtain and maintain a DHS/ICE government clearance

Pass all pre-employment and random drug tests

Pass a medical examination and meet health requirements

At least 21 years of age

Possess a valid state driver's license

The incumbent must be trustworthy

The incumbent must have a minimum of one year of experience as a detention officer and two years of successful experience in field supervision (civilian law enforcement, commercial or industrial guard service, or security service supervisory position)

The two-year requirement may be satisfied by completion of a career development program that includes work-related experience, training, or college credits at a level of achievement equivalent to the basic requirement

Knowledge of day-to-day operations of a detention services center

Knowledge and skills in ensuring maximum level of safety and security to protect detainees, staff and facility from fire, security breaches; while ensuring operation within established facility rules

Ability to greet and deal tactfully with the general public

Capability of following and understanding written and verbal orders, policies and regulations

Incumbent shall be literate and able to interpret printed rules and regulations, detailed written orders, training instructions and materials, and be able to compose written and oral reports

Incumbent must exercise good judgment, courage, alertness, an even temperament, and render satisfactory performance through his/her responsibilities

Ability to maintain poise and self control during situations that involve mental stress, such as fires, explosions, disturbances and building evacuations

Maintain a professional personal appearance and calm demeanor

Maintain confidentiality

Possess a high degree of integrity, accountability and adhere to the American Correctional Association and DHS ICE standards

Demonstrate an ability to work with a diverse population of people, including people of different cultures, with different values and lifestyles; with a cross cultural perspective

Maintain current/physical residency in the continental United States

Pay Range (The pay range for this job level is provided as general guidance only, and is not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) the responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreements (if any), and other laws)

$40.50 Hourly

Benefits Description

CBA - The benefits and leave offered will be as defined under the applicable Collective Bargaining Agreement.

Job ID

2025-15422

Work Type

On-Site

Company Description

Work Where it Matters

Akima Infrastructure Protection (AIP), an Akima company, is not just another federal management operations contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.

At AIP, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.

For our shareholders , AIP provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.

For our government customers , AIP delivers the trained personnel, equipment, and processes to safeguard federal assets and provides protective services and detention management operations for critical mission requirements.

As an AIP employee , you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law. If you are an individual with a disability, or have known limitations related to pregnancy, childbirth, or related medical conditions, and would like to request a reasonable accommodation for any part of the employment process, please contact us at job-assist@akima.com or 571-353-7053 (information about job applications status is not available at this contact information).

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