Description:
\n\t\t\t\t\tManage large amounts of incoming phone calls\nGenerate sales leads\nIdentify and assess customers’ needs to achieve satisfaction\nBuild sustainable relationships and trust with customer accounts through open and interactive communication\nProvide accurate, valid and complete information by using the right methods/tools\nMeet personal/customer service team sales targets and call handling quotas\nHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution\nKeep records of customer interactions, process customer accounts and file documents\nFollow communication procedures, guidelines and policies\nTake the extra mile to engage customers
\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\tAdditional Skills & Qualifications:
\n\t\t\t\t\tManage large amounts of incoming phone calls\nGenerate sales leads\nIdentify and assess customers’ needs to achieve satisfaction\nBuild sustainable relationships and trust with customer accounts through open and interactive communication\nProvide accurate, valid and complete information by using the right methods/tools\nMeet personal/customer service team sales targets and call handling quotas\nHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution\nKeep records of customer interactions, process customer accounts and file documents\nFollow communication procedures, guidelines and policies\nTake the extra mile to engage customers
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\n About Aerotek:\n\n
We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies’ construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow.
\n \n \nAerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.
\n \nThe company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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