Donaldson is committed to solving the world’s most complex filtration challenges. Together, we make cool things. As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world. Join a culture of collaboration and innovation that matters and a chance to learn, effect change, and make meaningful contributions at work and in communities. ​

Develop, customize, and configure within the Dynamics 365 CRM applications of our global enterprise IT framework. This role will offer opinions of operational efficiency through current projects and continuous improvement.

Key Responsibilities:

Assist in the development, configuration, customization, and deployment of Dynamics 365 CRM applications, ensuring real-time, bi-directional data synchronization between the CRM solution and Microsoft Office products, including Azure, Office 365, Power BI, Power Automate, and MS Teams.

Look for ways to Integrate Dynamics 365 CRM with internal and external systems using APIM solutions, ensuring seamless data flow and interoperability, and support bulk data import, advanced analytics, reporting, APIs, and Spatial Searches.

Participate in code reviews, design reviews, and other quality assurance activities to ensure high standards of software development.

Work closely with business analysts, project managers, and other stakeholders to gather requirements and deliver solutions that meet business needs.

Implement necessary security measures and access controls within the CRM system.

Education Qualification:

Either advanced degree in IT & Science or a closely related field or equivalent combination of education & experience.

Technical Competence & Skills:

Demonstrated technical and analyst skills on prior Microsoft Dynamics projects and implementations.

Proficiency in C# and JavaScript

Strong understanding of Power Apps, Power Automate, and Power BI, including how to leverage these tools for enhanced functionality within Dynamics 365.

Proficient in integrating Dynamics 365 CRM with internal and external systems using APIs and APIM solutions.

Experience with data migration, bulk data import processes, and ensuring data integrity

Relevant Experience:

2-4 years of development experience in IT, specializing in Microsoft Dynamics 365 development.

Strong understanding of Dynamics 365 modules (e.g., Customer Service, Sales, Field Service), Power Platform components (Power Apps, Power Automate, Power BI, Dataverse), and integration with Azure, Office 365, and MS Teams.

Experience customizing Dynamics 365 CRM solutions and supporting real-time, bi-directional data synchronization between CRM and Microsoft Office products.

Others (% of travel, language, etc.):

Excellent verbal and written communication skills in English.

Employment opportunities for positions in the United States may require use of information which is subject to the export control regulations of the United States. Hiring decisions for such positions are required by law to be made in compliance with these regulations. Applicants for employment opportunities in other countries must be able to meet the comparable export control requirements of that country and of the United States.

Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.