Seattle, WA, US
3 days ago
Developer Risk Manager (Mandarin Chinese), Abuse Investigations, Remediation's and Enforcement
The Amazon Selling Partner Developer Services team is hiring for an experienced Mandarin Chinese speaking Risk Manager to drive and enhance compliance with program policies and to mitigate Selling Partner API (SP-API) related Developer risk. This position will play an integral role in managing both internal and external facing risk programs, building and maintaining relationships with internal stakeholders, reviewing data analytics to make informed decisions, and providing feedback to strengthen policies across a global team. The Risk Manager will work closely with Selling Partners, Developers, and Global Partner teams, as well as Legal Counsel and Tech teams to develop and support the continuous improvement of risk operations tools and resources.

Key job responsibilities
* Develop and continuously improve SP-API risk investigation program with collective feedback from cross-functional stakeholders
* Work closely with internal tech development teams to improve customer experience of internal risk operations tools and resources
* Develop and monitor stakeholder performance against applicable key performance indicators
* Review data analytics from KPIs to provide guidance to make informed decisions on process or program improvements
* Develop, integrate, and implement standardized tech and program solutions to increase compliance while reducing burden on associate workload
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