Summary This position is located in the Development Office, Chief of Staff, Office of the Librarian. The position description number for this position is 378722. The salary range indicated reflects the locality pay adjustments for the Washington, D.C., Metropolitan area. This is a non-supervisory, non-bargaining unit position. Relocation expenses will not be authorized for the person(s) selected under this vacancy announcement. Responsibilities This position is located in the Development Office, Office of the Librarian. Under the general Supervision of the Director and working with other senior staff, the incumbent supports the office’s fundraising activities, drawing upon a comprehensive working knowledge of the office’s practices and procedures. The incumbent independently completes assignments in accordance with accepted practices, resolving most conflicts that arise. Creates and maintains constituent records in the Library’s fundraising and relationship management database (e.g., Raiser’s Edge), including documentation related to individuals and organizations, pledges and gifts, contribution acknowledgements, and other activity. Working with senior staff and database administrators, maintains database queries and reports to coordinate and validate timely processing of gifts and acknowledgements, monitor and prepare pledge or installment payment reminder information, identify upcoming grantor and/or foundation report requirements, and generate other quality control checks. Ensures new gifts/payments/pledges are properly recorded in Raiser’s Edge and reconciled with OCFO. The incumbent notifies supervisor of discrepancies that warrant higher-level attention. Complies with defined business rules and data entry requirements for each record type and transaction. Identifies new or unique transaction to solicit guidance on processing requirements. Provides feedback on methods and practices to streamline processing procedures. Stays up-to- date on database features and upgrades. Maintains an electronic Correspondence Control Manager (CCM) file of all assigned fundraising correspondence addressed to or sent from the Development Office. Works closely with the Development office staff and Office of the Librarian to process correspondence requiring the Librarian’s signature, including the personalization of defined templates and managing requested revisions. Assists with reviewing and editing Development Office communications to constituents and internal stakeholders, including letters, reports, memos, presentations, proposals, and other documents. Integrates several types of software (word processing, charts, desktop publishing, and graphics applications) to generate working documents and forms. Reviews correspondence and documents for conformance with regulations, grammar, and format. Coordinates processing of signed correspondence to ensure the recording of postscripts and enclosure of required materials. Prepares large volumes of materials for distribution. Serves as an expert in all aspects of a mail and file unit’s operations, including all applicable policies and procedures. Performs research of a general nature to assist Office staff in the development of prospect and donor profiles, grant proposals, fund-raising strategies, and briefing papers. Utilizes the Library’s fundraising and relationship management database (e.g., Raiser’s Edge) to retrieve data on an individual l or aggregate basis, to address ad hoc questions or prepare charts and reports. Supports Office analytics initiatives by creating and maintaining query and report templates within the database. Assists in preparing and compiling information for meetings of the James Madison Council and other Madison Council activities. Prepares replies to queries of a non-technical and non-sensitive nature, on own initiative or at the direction Director or other senior Office staff; selects and attaches background material as required. Supports the Director, Development Office, and Office staff by providing administrative and clerical support, including serving as front office representative to receive and screen phone calls and welcome visitors, including key members of the philanthropic community, corporate and foundation executives, high-level government officials, and senior agency staff. Requirements Conditions of Employment Conditions of Employment Library of Congress employees are prohibited from using illegal drugs, including marijuana. The Library is part of the Federal Government and abides by federal law, so regardless of individual state or District of Columbia laws, marijuana use is illegal, considered criminal activity, and can affect your employment at the Library. In addition, past or current drug use and activities (e.g., selling or distributing) may deem you ineligible for employment. Qualifications Applicants must have had progressively responsible experience and training sufficient in scope and quality to furnish them with an acceptable level of the following knowledge, skills, and abilities to perform the duties of the position without more than normal supervision. Knowledge of records processing in a fundraising or development context.** Ability to interact collaboratively with others.** Ability to perform research and reporting on funding sources.** Knowledge of mail, correspondence, and report processing. Ability to communicate effectively other than in writing. Education Additional Information Although it is the Library's policy to afford the maximum pay benefit to employees when setting rates of pay, a new appointee who has had no previous Federal service will generally be paid at step one of the grade. The Library of Congress is an equal opportunity employer. Women, minorities, and persons with disabilities who meet eligibility requirements are strongly encouraged to apply. Applicants must submit a complete application package that is received by the closing date of this announcement. Appointment/retention is subject to a favorable evaluation of an appropriate personnel security/suitability investigation. For more information, please see: Vetting Process This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please email ADA@loc.gov. The decision on granting reasonable accommodation will be determined on a case-by-case basis. Applicants with disabilities may be considered under special hiring procedures and must submit an appropriate certificate of eligibility when applying for this position. The proof or disability/certification may be issued by the State Vocational Rehabilitation Office, Disability Services or Career Services office of the applicant’s college or university, or the Department of Veterans Affairs. The letter must verify that the applicant has a severe disability and must be dated within three years of the date of the application. Certification from health care providers are not accepted. For more information contact the Library's Office of EEO at 202-707-6024 or email spp@loc.gov. FAILURE TO SUBMIT YOUR CERTIFICATION WILL CAUSE YOUR APPLICATION TO NOT BE CONSIDERED UNDER THE SELECTIVE PLACEMENT PROGRAM. The Library of Congress is the national library of the United States and is part of the Legislative Branch of the Federal government. As such, all positions are in the excepted service. The Library reserves the right to fill a lesser or greater number of vacancies indicated during the life of this vacancy announcement. Initial permanent appointments to the Library of Congress require completion of a one-year probationary period. Probationary periods served at other Federal agencies do not count toward this requirement. The Library of Congress may offer repayment for all or part of federally insured student loans. However, not all service units within the Library of Congress participates in the repayment of federally insured student loans. Therefore, determination to repay a federally insured student loan is subject to approval by the appropriate service unit. Are you a veteran? Please indicate the type of veterans' preference you are claiming in your application materials and/or applicant profile and provide the appropriate supporting documentation to validate your claim. Those applying for 5-point preference must submit Member Copy 4 of your DD 214. Those applying for 10-point preference must fill out an SF-15 (click here for the form) and provide the required documentation listed on the back of the form. If required supporting documentation is not attached, Veterans' Preference will not be considered in the application process.