Posting to close Monday, October 21 at 12:00pm (CST).
*This is a hybrid role, and candidate must be able to come to the Middleton, WI office 2 - 3 times per week.*
Key Tasks/Duties:
Work as part of a team to implement Esker’s on Demand cloud SaaS solutions with the majority of time dedicated to development and enhancement of Esker solutions
Utilize a variety of technologies to extend standard functionality of Esker solutions such as background logic, end-user interface, reports and workflow to meet client business requirements
Work closely with customers to define requirements, test the application and train end users
Create and execute test cases to validate development and product configurations
Develop or configure Esker solutions to integrate with customer ERP systems or custom external applications
Document product configurations and custom development for customers or internal stakeholders (Cx, ESS)
Trouble-shoot issues that arise in the course of configuring solutions and ensure these issues are resolved to the satisfaction of the project manager
Identify improvements to our solutions, processes or supporting documentation
Essential Experience:
2+ years of experience in software development and support or combination thereof
Lead internal and customer facing demonstration of solution and any custom development
Participate in project enhancement scoping
Work with Sales, Research & Development (R&D), Customer Experience (Cx) and Esker Solution Support teams to resolve issues for customers
Demonstrated solution knowledge (for P2P this is minimal level of accounting/finance experience and for O2C this is minimal level of sales order entry experience)
Participate in project Increment Planning Workshop
Prepare installation and configuration for production migration
Participate in production hypercare
Participate in project documentation readiness for transition to ESS and Cx
Participate in “Live My Life” with the R&D team
Participate in development of approved pull requests ultimately to be added to a R&D sprint
Assisting in recruiting activities such as UW Engineering days event
Education:
Bachelor’s degree preferably in computer science, mathematics, engineering or business OR equivalent experience in lieu of degree
Competencies:
Strong customer service skills
Excellent verbal, written communication, interpersonal and presentation skills
Candidates should have exposure with: JavaScript, XML, JSON, relational databases (Oracle, SQL Server)
Experience with object-oriented programming
Experience in the following is a plus: Automated unit tests, C#, Git, SOAP, REST, TypeScript
Familiarity with version control
Ability to work as part of a team or independently to meet project goals
Ability to work well with other departments and varying levels of management
Ability to function effectively in a fast-paced environment and manage multiple projects simultaneously
Understanding and business knowledge of accounting and finance a plus
Understanding and business knowledge of Enterprise Resource Planning (ERP) a plus: SAP, Oracle, JDE
Ability and flexibility to travel (domestic and/or international)
Who We Are
Established in 1985, Esker has grown into a leading provider of AI-driven process automation software with over 1,000 employees and 1,700 customers worldwide. Companies such as Arizona Cardinals Football Club, Whirlpool, Sony, Trek, Heineken, and many more use our cloud-based solutions to run more efficient and cost-effective business processes, improve customer and supplier relationships, increase employee productivity and morale, and enhance global visibility, scalability and compliance. Esker operates in five continents with global headquarters in Lyon, France, and two U.S. locations in Madison, WI, and Denver, CO.
Come as You Are
Esker is an equal opportunity employer that celebrates diversity and is committed to maintaining an inclusive and mutually respectful work environment. We do not discriminate against any qualified applicants on the basis of: race, color, national origin, religion, age, sex, sexual orientation, gender identity or expression, pregnancy, disability, medical history, military or veteran status, and any other characteristic protected by applicable law.
Employee Benefits
Student loan repayment assistance
Flexible work schedule, summer hours, and work from home options
Profit sharing options
Paid time off for community outreach and volunteer opportunities
Yearly stipend for employee wellness, hobbies, or educational activities
Dog-friendly work environment
Competitive salary and benefits package
Salary Range: $85,700 - $107,100 + incentive