Job Description Pinnacle’s promise consists of People, Respect, Ownership, Morale, Integrity, Safety, and Excellence Shift: Monday-Friday 0630-1500 General Responsibilities Managing a team to ensure timely and cost-effective deliveries. Key Duties & Responsibilities Operational Functions: + Managing a dispatch team that schedules and coordinates deliveries and pick-ups. + Ensuring that data related to deliveries and shipments of freight are entered timely into tracking software. + Managing customer service satisfaction by providing updates on ETA and location of drivers. + Tracking delivery progress of shipments. + Managing the zoning of driver dispatches to ensure they are cost effective routes. Administrative Functions: + Keeping records of all goods shipped, received, and stored. + Managing and tracking detention times accurately per shipment. + Requirements + LTL, Local, and Linehaul Knowledge. + Deadline driven thorough knowledge of the LTL and Linehaul. + Excellent communication skills – written and verbal. + Excellent time management. Disclaimer Please Note: The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned to the employee as necessitated by business demands. This job description does not constitute a contract of employment or otherwise limit employment-at-will rights at any time.