We’re growing again! Seeking an enthusiastic candidate to join our innovative Diabetes Care & Education Program, within our Primary Care Population Health Team. Ideal candidate is not only a skilled, caring patient educator (1:1 and group), but also experienced with technology (or willing to learn) to meet demands for virtual and digital education. Come work with us and help take our program to the next level!
Job Overview:
The Certified Diabetes Care and Education Specialist (CDCES) delivers comprehensive and seamless services that bridge the gap and integrate clinical and self management aspects of diabetes and cardiometabolic care. The CDCES is an integral part of the interprofessional team. Team member will collaborate and provide comprehensive, patient-centered care, and education conducive to behavior change and improved quality of life. The CDCES supports and advocates for people affected by diabetes to help the patient achieve individual goals.
Job Requirements:
Bachelor's Degree in Nursing or Dietitian/Nutrition or Nursing Registered/Licensed Dietitian or Registered Nurse Dietitian must hold current license as well as registration by Commission on Dietetic Registration Registered Nurse must hold current license
2-3 years' experience
Must have certification as Certified Diabetes Care & Education Specialist (CDCED) by CBDCE OR is eligible to sit for certification examination within 24 months of hire date.
Job Responsibilities:
Provides quality diabetes self-management education and medical nutrition therapy (limited to Registered Dietitians) in individual and group settings (both in-person and virtually) based on assessed needs. Utilizes appropriate teaching techniques that are sensitive to the learning preferences of the person with diabetes. Manages virtual classes including presentation of material, answering questions, and pre and post class communication and documentation.
Completes comprehensive assessments for 1:1 patient visits, including emotional and behavioral health, interprets personal health data, develops an individualized care plan based on the patient’ assessed needs and goals and promotes successful self-management.
Effectively demonstrates ability to evaluate pertinent labs related to diabetes and associated comorbidities such as cardiometabolic, renal health, etc. Routinely reviews lab results and targets with all patients, to ensure their understanding. Works collaboratively with patients and provider to establish targets and individualized goals.
Actively participates as a member of the multidisciplinary team by identifying resources, interventions and strategies to help patient more confidently navigate key areas impacting their diabetes self-management plan including: healthy eating, exercise/physical activity, glucose monitoring, medications, problem solving, healthy coping and reducing disease related risks
Demonstrates ability to manage a panel of patients including initial assessment, development of care plan with patient. Manages patient panel and updates providers regularly with wins/successes as well as patient barriers and needs.
Demonstrates ability to utilize technology to assist patient with diabetes care and education, in individual and population health diabetes services.
Working Conditions:
Climbing - Rarely
Concentrating - Consistently
Continuous Learning - Consistently
Hearing: Conversation - Consistently
Interpersonal Communication - Consistently
Kneeling - Rarely
Lifting <10 Lbs - Rarely
Lifting 50+ Lbs - Rarely
Lifting 11-50 Lbs - Rarely
Pulling - Occasionally
Pushing - Occasionally
Reaching - Occasionally
Reading - Consistently
Sitting - Consistently
Standing - Consistently
Stooping - Occasionally
Talking - Consistently
Thinking/Reasoning - Consistently
Use of Hands - Consistently
Color Vision - Consistently
Walking - Frequently
TriHealth SERVE Standards and ALWAYS Behaviors
At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:
Serve: ALWAYS…
• Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
• Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
• Refrain from using cell phones for personal reasons in public spaces or patient care areas
Excel: ALWAYS…
• Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
• Offer patients and guests priority when waiting (lines, elevators)
• Work on improving quality, safety, and service
Respect: ALWAYS…
• Respect cultural and spiritual differences and honor individual preferences.
• Respect everyone’s opinion and contribution, regardless of title/role.
• Speak positively about my team members and other departments in front of patients and guests.
Value: ALWAYS…
• Value the time of others by striving to be on time, prepared and actively participating.
• Pick up trash, ensuring the physical environment is clean and safe.
• Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.
Engage: ALWAYS…
• Acknowledge wins and frequently thank team members and others for contributions.
• Show courtesy and compassion with customers, team members and the community