About Rotech Rotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions and home medical equipment. We help patients lead a more comfortable and productive life by keeping them engaged in their care and empowering them to manage their health and treatment at home. Rotech provides high quality medical products, services and outstanding customer care through hundreds of locations across 45 states. For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Diabetic Documentation Retention Specialist - SR to join our team. This position is responsible for following up on documents previously requested from the physicians on behalf of our customers. The representative is expected to communicate articulately with members and physician's staff to obtain these medical documents to state law and insurance guidelines. Essential Job Duties and Responsibilities (Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.) Answer emails within a timely manner Check work for accuracy Communicate with physician’s staff and customers to obtain requested documentation Fast past environment Maintain fax server Maintain follow up prescription requests Meet daily quotas Performs other duties as assigned Qualifications Employment is contingent on Background investigation (company-wide) Drug screen (when applicable for the position) Valid driver’s license in state of residence with a clean driving record (when applicable for the position) Required Education and/or Experience High school diploma or GED equivalent, required Preferred Education and/or Experience Associates Degree or equivalent from two-year College or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience One year of related work experience, preferred Skills and Competencies Accurately perform simple mathematical calculations Effectively communicate in English; both oral and written Interpret a variety of communications (verbal, non-verbal, written, listening and visual) Maintain confidentiality, discretion and caution when handling sensitive information Multi-task along with attention to detail Self-motivation, organized, time-management and deductive problem solving skills Work independently and as part of a team Physical Demands Lift and carry office equipment at times around the office Requires sitting, walking, standing, talking and listening Requires close vision to small print on computer and/or tablet and paperwork Machines, Equipment and Technical Abilities Email transmission and communication Internet navigation and research Microsoft applications; Word and Excel Office equipment; fax machine, copier, printer, phone and computer and/or tablet Rotech Information Benefits 401k Medical, Dental and Vision Life Insurance and Disability Generous Paid Time Off and Paid Holidays Employee Discount Program Employee Recognition Program Bonus and Incentive Opportunities Mileage reimbursement (when applicable for the position) Telephone reimbursement (when applicable for the position) Make the Right Move and Submit your Resume Today! The hiring manager reviews resumes and contacts applicants that have related experience to the applied position. To view the status of a position that you submitted your profile to, Sign into your account. All positions are posted for a min of 5 days and positions are opened until filled with a qualified applicant, generally no greater than 200 days. We appreciate your interest in Rotech Healthcare Inc. Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.